Contact us

• Address

  Cockton Hill Road
  Bishop Auckland
  County Durham
  DL14 6AD

  Get directions (opens in Google Maps)

• Phone

  0800 7835774

  Online

  Email

About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

PLEASE NOTE WE ARE NOW CALLED THE PATIENT EXPERIENCE TEAM - we deal with complaints and concerns for Trust issues

Trust

County Durham and Darlington NHS Foundation Trust

This information was supplied by NHS website on 19 February 2025.