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Patient advice and liaison services (PALS) City Care Centre

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

ENT services are provided by Omnes Healthcare. If you have any problems concerns or complaints please contact their Governance Team on 01522 305569 or e-mail Communityoutpatients.governance@nhs.net.

Further information is available on their website at https://omneshealthcare.co.uk/contact-us/

These services are not part of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

Trust

Cambridgeshire and Peterborough NHS Foundation Trust

This information was supplied by NHS website on 25 June 2024.