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Carer benefits and legal services Community Legal Advice

Contact us

  • Phone

    0345 345 4345

    Online

    Website

About

Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid. If you are living on a low income or benefits, you may be eligible for free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems. The advice is independent and confidential. Community Legal Advice will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid. Community Legal Advice has a free translation service available in 170 languages.

Opening times

Monday to Friday 9am until 8pm and Saturdays 9am until 12:30pm. Closed on bank holidays.

Access

We provide a free translation service available in 170 languages. We also provide advice through British Sign Language, Text Relay and Minicom.

Catchment area

This is a national helpline

Target group

General public

Referral method

Mostly all of our clients are self referred to us. Some of our clients are referred by other organisations.

This information was supplied by Serco Global Services on 1 April 2025.