Contact us

• Address

  Gp Hub Parkway
  Parkway Health Centre
  New Addington
  Croydon
  Surrey
  CR0 0JA

  Get directions (opens in Google Maps)

• Phone

  0800 4561517

  Online

  Email

About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

The South London Commissioning Support Unit (South London CSU) runs the PALS service on behalf of Croydon CCG.

Telephone: 0800 4561517 (Monday to Friday 9am-5pm)

If no one is available to take your call please leave a message on the answer phone and we will ring you back.

Email: SLCSU.Complaints@nhs.net

Fax: 020 3049 4153

Write to: South London CSU Complaints Team

1 Lower Marsh

London SE1 7NT

Trust

At Medics Ltd

This information was supplied by NHS website on 7 March 2025.