Contact us

• Address

  NB. ADMIN BASE ONLY
  Halton Borough Council
  Runcorn Town Hall, Heath Road
  Runcorn
  Cheshire
  WA7 5TD

  Get directions (opens in Google Maps)

• Phone

  0300 029 0029

  Online

  Website

  Email

Catchment area

Halton Borough including residents of Runcorn and Widnes. Access to the Stop Smoking Service is available to all residents of Halton and non-residents that work in the borough of Halton.

Languages

Contact in English

Helpline opening times

Office opening hours Monday to Friday 9am - 5pm (excluding bank holidays)

Meeting day

Weekdays

Weekday Evenings

Referral method

Self referral via email or phone. Also via GP or other professional.

Service details

Service includes:

- Free advice and support, tailored to the individual needs of the smoker

- A choice of one-to-one telephone support or one-to-one face to face sessions, whichever is preferred and is more suitable to your needs

- Access to Nicotine Replacement Therapy (NRT) and stop smoking medications including vapes

- Free NRT products for those who are entitled to free prescriptions

- Reduced cost of NRT via a voucher scheme for those who are not entitled to free prescriptions

Halton Stop Smoking Service is available to anyone from 12 years upwards residing in Halton or working in Halton

- Support is also available for those wanting to stop smoking who suffer with respiratory conditions, mental health conditions, substance misuse.

- Specialist advice and support is available to pregnant smokers

- Support is also available within workplace settings

This information was supplied by Serco Global Services on 23 April 2025.