Contact us

• Address

  Hilton Road
  Stoke-On-Trent
  Staffordshire
  ST4 6RR

  Get directions (opens in Google Maps)

• Phone

  0800 389 9676

  Online

  Email

About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

This service is open 08:30-16:30 (Monday-Friday). Answerphone facility is open (24/7) 0800 389 9676. This is a mental health PALS service only.

Trust

North Staffordshire Combined Healthcare NHS Trust

This information was supplied by NHS website on 7 March 2025.