Patient advice and liaison services (PALS) Harrogate District Hospital
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About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
We are always looking to improve our services for patients and visitors and welcome compliments comments concerns and complaints.
We are responsible for providing an understanding and sensitive first response to your feedback and for passing concerns and complaints to directorates and departments for investigation.
Trust
Harrogate and District NHS Foundation Trust
This information was supplied by NHS website on 15 November 2024.