Carer centres and services ICAS (Independent Complaints Advocacy Service) North East
Contact us
About
The role of ICAS is to support people who want to make a complaint about their NHS-funded treatment or care. It's a free, confidential and independent service designed to help people understand their rights and make informed choices.
Opening times
9am - 5pm Monday, Wednesday and Friday, 9am - 7pm Tuesday.
Access
Disability Discrimination Act compliant.
Catchment area
North East
Target group
Open to all.
Referral method
Self referral or stakeholder referral.
This information was supplied by Serco Global Services on 1 April 2025.