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Patient advice and liaison services (PALS) Integrated Urgent Care Hub

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

If you would like to discuss your concerns a member of our Patient Experience team will be happy to do so. You can contact them by telephone on 0808 260 9934 or by email to huc.feedback@nhs.net

Trust

Herts Urgent Care Ltd

This information was supplied by NHS website on 7 March 2025.