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Patient advice and liaison services (PALS) James Paget University Hospital

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

PALS supports patients relatives carers and members of the public who need information about the healthcare system. We answer general enquiries about the healthcare services available resolve problems you may have by identifying the righ

Trust

James Paget University Hospitals NHS Foundation Trust

This information was supplied by NHS website on 7 March 2025.