Patient advice and liaison services (PALS) New Qeii Hospital
Contact us
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Address
Howlands
Howlands
Welwyn Garden City
Hertfordshire
AL7 4HQ -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
If you need advice or have any concerns about your care or that of a relative please contact our PALS team which is based at the Lister hospital in Stevenage. There is a team of meet and greet volunteers at the New QEII Hospital whose role is to make sure that patients needing help finding or getting to their appointment are supported.
Trust
East and North Hertfordshire NHS Trust
This information was supplied by NHS website on 14 January 2025.