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Carer benefits and legal services Nspcc Helpline

Contact us

About

The NSPCC Helpline is staffed by trained professionals who can provide expert advice and support. We’re here if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance.

Opening times

Helpline - Monday – Friday – 8am – 10pm and Saturday and Sunday – 9am – 6pm

Emails and web-forms can be submitted 24 hours a day, 7 days a week.

Catchment area

This is a national helpline

Target group

Anyone who is concerned about the welfare of a child or young person.

This information was supplied by Serco Global Services on 1 April 2025.