Carer centres and services Patients Association
Contact us
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Address
The Patients Association
PO Box 935
Harrow
Middlesex
HA1 3YJ
About
The Patients Association is an independent patient charity campaigning for improvements in health and social care for patients.
Uniquely for an organisation with a remit covering all health and care issues, we work with patients directly: they are our members and supporters, and also the people who benefit from our help and advice services. Through our helpline we support thousands of people each year with their concerns and queries about the health and social care system.
We also speak to government, the NHS and other stakeholders about patients' priorities and concerns, to ensure the patient voice is heard and acted upon.
Our vision
Our vision is that health and social care will be delivered in a way that meets every person’s health and social care needs.
Our mission
Our mission is to give effect to the patient voice, to improve patient experience and support people to engage fully in their own care.
Opening times
Helpline service hours, Monday-Friday 9.30am-5.00pm (excluding Bank Holidays)
This information was supplied by Serco Global Services on 1 April 2025.