Patient advice and liaison services (PALS) Peterborough City Hospital
Contact us
-
Address
Edith Cavell Campus
Bretton Gate, Bretton
Peterborough
Cambridgeshire
PE3 9GZ -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
The PALS team are there to:
- help and support patients and their relatives or carers
- help to explain the formal complaint procedure
- use collective experience of patients concern and feedback to help influence change
PALS provide a service for patients carers relatives and friends and can be contacted in the following ways:
PALS helpline on 01733 673405. 9:30am - 4:30pm Monday - Friday. (Messages can be left out of hours)
In person the PALS team are happy to arrange an appointment.
In writing to the following address:
PALS
Peterborough City Hospital
Edith Cavell Campus
Bretton Gate
Peterborough
PE3 9GZ
Email: nwangliaft.pals@nhs.net
Trust
North West Anglia NHS Foundation Trust
This information was supplied by NHS website on 20 September 2024.