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Patient advice and liaison services (PALS) Queen Mary'S Hospital For Children

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

If you would like any further information about visiting our hospitals please call the Patient Advice Liasion service (PALS) on 020 8296 2508 (9.00am - 5.00pm) or email pals@esth.nhs.uk.

The PALS team are here to provide patients families and carers with confidential on-the-spot help and advice.

We can be a first port of call for support and also provide important information for patients about services within the Trust.

Trust

Epsom and St Helier University Hospitals NHS Trust

This information was supplied by NHS website on 18 October 2024.