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Carer benefits and legal services Richmond Carers Centre

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About

Richmond Carers Centre is a local charity supporting unpaid adult and young carers living in or caring for someone living in the London Borough of Richmond upon Thames. We offer free, confidential advice and support and also try to help carers who live in other parts of the country.

Our team of carer support workers can offer free confidential information and advice over the phone, by email or in person by appointment at the centre. The support team are able to impart all manner of information about carers rights and the support services in place locally for carers, signposting you to the correct organisation for your specific query. They can also be a source of listening support, if you just feel the need to talk to someone outside your sphere of care and get your thoughts out of your head.

Opening times

Office hours are Monday to Friday 9am - 4.30pm.

The telephone support line is serviced by a 24 hour answerphone where people can leave a message and we will get back to them as soon as we can.

Access

Limited disabled access on ground floor. However we will do our best to accommodate carers with additional needs on an individual basis.

Catchment area

London Borough of Richmond upon Thames

Target group

To access all our services, carers will have to register with the Richmond Carers Centre. However we are happy to answer general enquires from the general public and other professionals.

Further information

Once you have registered with Richmond Carers Centre (see website for details) there are a number of additional services open to you. These include: • Learning workshops • Complimentary therapies • Counselling • Social and leisure activities

Referral method

Carers can refer themselves by contacting Richmond Carers Centre directly. Professionals, other agencies and organisations can also refer carers to us by contacting Richmond Carers Centre directly.

This information was supplied by Serco Global Services on 1 April 2025.