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Patient advice and liaison services (PALS) Royal Free Hospital

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

PALS is located on the ground floor in the hospital's main reception.

Opening times: Monday to Friday 10am-4pm except Wednesdays 10.30am-4pm.

Trust

Royal Free London NHS Foundation Trust

This information was supplied by NHS website on 18 October 2024.