Patient advice and liaison services (PALS) Royal United Hospitals Bath
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About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
PALS aims to:
advise and support patients their families and carer
provide information on NHS services
listen to concerns suggestions or queries
help sort out problems quickly on your behalf.
Trust
Royal United Hospitals Bath NHS Foundation Trust
This information was supplied by NHS website on 7 March 2025.