Carer benefits and legal services SOS! Special Educational Needs
Contact us
About
We offer a free, friendly, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs (SEN). We concentrate on helping people to find their way through the legal and procedural maze which is so daunting to so many who try to obtain satisfactory provision for a child's special needs.
‘We run term time Advice Centres and Workshops empowering parents with the knowledge they need regarding the EHCP process and writing documents.
We can offer Document Checks and drafting of documents, such as EHCPs, Parental Reasons for Appeal and Working Documents.
Please fill in the online services form on our website or email us with your query. We also have a number of recorded webinars on the EHCP process, and are contactable through our term time helpline on 0208 538 3731.
Opening times
Emails are monitored Monday to Friday, with a short break over Christmas and New Year. The helpline is open during the term time, 9.30am - 12.30pm and 1pm - 4pm Monday – Friday as well as Tuesday evenings 8-10pm.
Catchment area
England
This information was supplied by Serco Global Services on 1 April 2025.