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Patient advice and liaison services (PALS) University Hospital Of North Tees

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

If you are unhappy with any aspect of your care please speak to our patient experience team.

Trust

North Tees and Hartlepool NHS Foundation Trust

This information was supplied by NHS website on 7 March 2025.