Carer centres and services Waterloo Community Counselling
Contact us
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Address
Barley Mow Clinic
Greet House
Frazier Street
London
Greater London
SE1 7BD
About
The Affordable & Accessible Counselling service offers low and no cost counselling services to ensure that everyone can access the support they need. Fees are reduced to make therapy affordable and accessible for individuals from all backgrounds. The lowest fee currently is £20. The initial consultation has a non-refundable fee of £60 if you are employed or £30 if you are on a low income or unemployed. Please call the office if you believe that the above fees are unmanageable due to your financial circumstances. Service users are usually offered 18 sessions of counselling which can be extended up to a maximum of 2 years. Service users can self-refer via our website.
The Multilingual Counselling for Refugees & Asylum-Seekers provides free mother-tongue counselling to migrants, refugees, and asylum seekers. Please note that they are currently only able to offer this service to refugees and asylum-seekers who are living in Lambeth. See their website for a list of the languages that they can offer support in currently.
WCC also runs various social activity groups for its isolated service users, including regular meetups for Refugees and Asylum-Seekers. These activities range from cultural excursions to hands-on workshops, designed to bring refugees and asylum-seekers together.
Opening times
Office hours
9.30am-5.30pm Monday-Friday
10-4pm Saturday
Access
Ramp for wheelchair access. No disabled toilet access.
Catchment area
Greater London
Target group
Adults living in London, especially those needing to access low-cost counselling as well as refugees and asylum-seekers needing to access counselling in their mother-tongue.
Further information
Email: info@waterloocc.co.uk Tel: 020 7928 3462
Referral method
Professional or self-referral for each service via referral forms on the website. No drop-in facility and appointments must be made in advance.
This information was supplied by Serco Global Services on 1 April 2025.