Patient advice and liaison services (PALS) West Heath Hospital
Contact us
-
Address
West Heath Hospital
Rednal Road
Birmingham
West Midlands
B38 8HR -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
Customer Services (formerly known as Patient Advice and Liaison Service) is staffed by patient experience officers ready to provide confidential on-the-spot advice information and support helping you to sort out any concerns you may have about the care we provide and guide you through the different services available from
BCHC and other NHS providers.
Trust
Birmingham Community Healthcare NHS Foundation Trust
This information was supplied by NHS website on 9 December 2024.