Patient advice and liaison services (PALS) Worcestershire Healthy Minds
Contact us
-
Address
Wulstan Unit
Worcestershire Royal Hospital
Worcester
Worcestershire
WR5 1JG -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
Our staff aim to provide the best possible service but we recognise that there may be occasions when you have a concern or complaint or wish to make a comment about the services received by yourself a family member or somebody your care for. If you have a complaint or comment that you cannot resolve by talking to the person you usually see you should contact: The Patient Experience Officer Patient Relations Team Worcestershire Health and Care NHS Trust Issac Maddox House Shrub Hill Road Worcester 9RW
Trust
Herefordshire and Worcestershire Health and Care NHS Trust
This information was supplied by NHS website on 9 December 2024.