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Accessibility statement

This accessibility statement applies to www.nhs.uk/start-for-life/ and its embedded tools.

This website is run by NHS England on behalf of the Department of Health and Social Care. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser functionality
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some users may experience issues with the video content, which is not yet fully accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email betterhealth-startforlife@dhsc.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email betterhealth-startforlife@dhsc.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

NHS England is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed in the "Non-accessible content" section.

Non-accessible content

  • Videos presented throughout the site are not identified by accessible text. This does not comply with Web Content Accessibility Guideline v2.2 (A) 1.1.1 Non-Text Content.
  • There is no audio description for some of the video content. This does not comply with Web Content Accessibility Guideline v2.2 (AA) 1.2.5 Audio Description (pre-recorded).

What we are doing to improve accessibility

We are aware of these issues and are considering various solutions at this stage. At the moment, we do not have a set timeline for completion, but will provide updates as progress is made.

Preparation of this accessibility statement

This statement was prepared on 6 June 2023. It was last reviewed on 20 March 2025.

The website was last tested on 12 May 2023. The tests were carried out internally.