Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Clear, pleasant and helpful
Rated 5 stars out of 5
by Mburu - Posted on 21 November 2024
The Dr was pleasant, listened to what I had to say, asked relevant questions, did a gentle examination. He decided on a referral for an Xray, gave advice on keeping ongoing swelling and pain to a minimum and checked I had appropriate pain killers. The only slight issue is it is hard to use get out of the corridor from the consulting rooms to the waiting area in a wheelchair. I had to to and fro in a 99 point turn but still caught the door and skirting.
Visited November 2024
Sutton Benger Surgery has not yet replied.
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Review titled Practice
Rated 4 stars out of 5
by Anonymous - Posted on 15 November 2024
For my illness the doctor gave his treatment and why it was recommended. He was informative and a full check on airways and heart.
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 18 November 2024
Dear Patient, Thank you for your feedback. We are pleased to hear the doctor provided thorough care and clear explanations. It is good to know you felt well-informed about your treatment. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Dr answered everything is asked and explained so I understood i was nervous after by heart surgery but he made feel at ease
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 05 November 2024
Dear Patient, Thank you for your review! We are pleased to hear that the Doctor took the time to answer your questions and made you feel at ease after your heart surgery. Patient comfort and understanding are a priority. Kind Regards, Julie Taylor - Operations Manager
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Review titled Wonderful Newly Qualified GP
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
We visited a newly qualified GP at the practice. He was lovely towards the children. My son is shy, body conscious and autistic and the GP was great. He instantly diagnosed his illness and gave information i needed. A wonderful experience thank you
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 19 November 2024
Dear Patient, Thank you for your kind feedback! We are so pleased to hear that the GP made your son feel comfortable and provided the care and information you needed. It is good to know that his experience was positive. We appreciate you sharing your thoughts with us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
I spent most of my time talking about a challenge that I wasn’t even there to see the Dr about. He listened advised, never rushed me at all.
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 18 November 2024
Dear Patient, Thank you for your kind feedback. We are pleased to hear you felt listened to and supported during your visit. Taking the time to address all concerns is important to us, and it is good to know the doctor made you feel at ease. Kind Regards, Julie Taylor - Operations Manager
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Review titled Professional and empathetic service
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
Easy check in process and seen by GP within 5 min of arrival. GP very understanding and engaged in my situation. Fully explained options and way forward. I left feeling that they were someone I would definitely ask to see again and to recommend to others.
Visited November 2024
Sutton Benger Surgery has not yet replied.
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Review titled Much improved in the last year
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2024
Recently I’ve really found it easier to get an appointment . Using the online apps seems to works better than trying to call, but the call back feature is very good too. I get a little confused over whether it’s system online, Airmid or patches I should used but eventually figure it out. Not easy I imagine for anyone who isn’t tech savvy. But good to be able to communicate this way. Doctors I’ve or my children have seen recently have been very kind, caring, knowledgeable and considerate. Don’t feel rushed and they really listen and take action. Fantastic having 3 different sites too. Would recommend to all. Opening hours later in the evening or weekends would be the cherry on top.
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 18 November 2024
Dear Patient, Thank you for your detailed and thoughtful feedback. It is good to hear that the online systems and callback feature have made accessing appointments easier for you. We understand the platforms can sometimes feel a bit confusing, and we are always looking for ways to make things clearer. We are pleased you have had such positive experiences with our doctors and services. Your suggestion about extended opening hours is noted and appreciated. Kind regards, Julie Taylor - Operations Manager
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Review titled Reliable Practice
Rated 4 stars out of 5
by Robert Green - Posted on 20 November 2024
I needed to undergo a prostate examination. The GP was relatively new to the practice but I found him to be professional, friendly, informative and caring.
Visited November 2024
Sutton Benger Surgery has not yet replied.
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Review titled Caring Doctor
Rated 5 stars out of 5
by Mark Hyde - Posted on 23 November 2024
Very impressed with the young doctor at this surgery. He was detailed, thoughtful and caring in his approach.
Visited November 2024
Sutton Benger Surgery has not yet replied.
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Review titled Great care & understanding given by nurse practitioner
Rated 4 stars out of 5
by Annette Cairns - Posted on 02 November 2024
I felt that she listened and was completely aware, understood and empathised with me and really wanted to help.
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 05 November 2024
Dear Annette, Thank you for your kind review! We are pleased to hear that you felt listened to and understood. Our team is dedicated to providing compassionate care, and it is good to know we made a positive impact. Kind Regards, Julie Taylor - Operations Manager