Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
I saw a nurse for a blood test went in on time she also looked at a worrying rash suggested I see a gp a week later I went back saw gp sorted rash out after speaking to dermatologist.
Visited November 2024
Review titled Sutton Benger Surgery
Replied on 18 November 2024
Dear Patient, Thank you for sharing your experience. We are pleased to hear that both the nurse and GP provided prompt and effective care, ensuring your concerns were addressed. It is good to know the team worked together to resolve your issue. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Aneta - Posted on 29 October 2024
Prompt answer from reception and clinical team. I was seen on the day I made the enquiry online, and booked for blood tests in few days time.
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 05 November 2024
Dear Aneta, Thank you for your feedback! We are pleased to hear that you received prompt assistance from our reception and clinical team. It is good to know that we could accommodate your needs so quickly. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic doctor
Rated 5 stars out of 5
by Les - Posted on 12 October 2024
The doctor patiently listened to my various issues and not only prescribed my medication but also suggested lifestyle changes that would benefit my physical and mental health, great job!
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 14 October 2024
Dear Les, Thank you for your kind review! We are pleased to hear that the doctor could address your concerns and provide helpful advice. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very efficient practice
Rated 5 stars out of 5
by William Balmer - Posted on 19 October 2024
All questions were answered in good detail allowing me to fully understand what was going on and what I need to do to resolve the issue
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 22 October 2024
Dear William, Thank you for your kind review! We are glad to hear that all your questions were answered clearly, and that you now feel confident in understanding your situation and how to address it. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Richard Martin - Posted on 25 October 2024
Was seen on time and had nearly 15 minutes to discuss my concerns. I try to see the same GP every time.
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 28 October 2024
Dear Richard, Thank you for sharing your experience! We are pleased to hear you were seen promptly and had time to discuss your concerns. We are glad it's working well for you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Amazing Practice
Rated 5 stars out of 5
by Deirdre Price - Posted on 25 October 2024
I had a face to face GP appointment at the surgery which I was able to arrange very quickly. The doctor listened to my concerns and went out of his way to explain and reassure me. His professional and caring approach really put me at ease and I felt it was a very positive consultation.
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 28 October 2024
Dear Deirdre, Thank you for your kind review! We are pleased to hear that your appointment was easy to arrange and that the doctor provided a thorough, reassuring consultation. It is good to know you felt comfortable and supported throughout – we really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very reassuring doc
Rated 5 stars out of 5
by DaveW - Posted on 05 October 2024
On time visit booked with just 2 days notice. Very engaging and caring Doc took time, was pragmatic, and reassuring. Excellent.
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 07 October 2024
Dear Dave, Thank you so much for your kind review! We are pleased to hear you had a positive experience and felt well-cared for. It is good to hear that the booking process was smooth and that the doctor provided the reassurance you needed. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Exemplary practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
The practice provided a reassuring and helpful experience. Running very much to time. Dr and all members of the team were friendly and very supportive. Thank you...
Visited October 2024
Review titled Sutton Benger Surgery
Replied on 28 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that your visit was timely and that our team made you feel supported. We will pass along your kind words to everyone involved. Best Regards, Julie Taylor - Operations Manager
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Review titled Satisfactory visit
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2024
Appointment on time and felt the doctor was thorough with diagnosis. Other staff at the practice friendly and helpful.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 10 September 2024
Dear Patient, Thank you for your kind review! We are pleased to hear your appointment was timely and that you felt well cared for by both the doctor and our team. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Karen Hawker - Posted on 15 September 2024
All the staff at the practice are very friendly, helpful and professional. I left my appointment feeling my concerns had been listen to, talked through, and a plan was made for treatment.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 16 September 2024
Dear Karen, Thank you for your kind review! We are pleased to hear that you felt listened to and supported during your visit. Our team is committed to providing personalised care, and glad that you had a positive experience. Kind Regards, Julie Taylor - Operations Manager