Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good surgery
Rated 4 stars out of 5
by Anonymous - Posted on 11 February 2025
Doctor was very helpful.Listened to my health issue and suggested a condition I had not heard of.I was given reassuring advice and information and referred to patient website for more information.Receptionist was friendly and helpful.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 12 February 2025
Dear Patient, Thank you for your kind review! We are pleased to hear that the doctor provided helpful advice and information about your condition. It is also good to know that our receptionist made you feel welcome. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very happy with service
Rated 5 stars out of 5
by David Reeves - Posted on 18 February 2025
I’ve always been happy with the service provided by the practice. The online systems work well and appear to prioritise based on urgency and need. My concern this time was dealt with clearly and options provided.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 21 February 2025
Dear David, Thank you for your kind feedback! We are pleased to hear you have had positive experiences with our service and that our online systems have worked well for you. It is good to know your concern was addressed clearly with options provided. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent practice and GP
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2025
Excellent practice! Reception staff helpful, respectful and assisted making the appointment via the phone, as well as setting up an online account for me. I was seen within 48 hours for a routine appointment. Not only seen by the GP on time, but an absolutely brilliant GP. Feel fortunate to be able to be seen so close to home (Sutton Benger) with such great service. The Dr was so helpful, clear, reassuring and informative.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 10 February 2025
Dear Patient, Thank you for your wonderful feedback! We are pleased to hear that you had such a positive experience with our reception team and GP. It is good to know you felt well-supported and reassured. Kind Regards, Julie Taylor - Operations Manager
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Review titled GPs very helpful.
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
GP was well prepared and sympathetic. Clearly explained rationale when something was not possible. Helped as far as possible within their remit.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 12 February 2025
Dear Patient, Thank you for your thoughtful feedback. We are pleased to hear that the GP provided clear explanations and support. Your understanding is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled So understanding
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2025
I spoke to a male doctor about female hormone issues. Initially I was nervous with him being a male and not fully understanding- however it was the opposite. Dr was empathetic, understanding and really took my concerns into consideration. He informed me of his suggestions in detail and even gave me things to read before deciding. He is so approachable, concise and I would highly recommend.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 04 March 2025
Dear Patient, Thank you for sharing your experience. We are pleased to hear that the doctor made you feel comfortable and listened to your concerns with empathy and understanding. It is good to know you felt well-informed and supported in your care. We really appreciate your recommendation! Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly, knowledgeable and helpful
Rated 5 stars out of 5
by Adrian - Posted on 01 March 2025
I was seen on time. My care was discussed with me thoughtfully and I was given complete technical details. At one point the practitioner had to look something up, which I regard as a very positive sign. An expert is not a library, they are a library catalogue.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 04 March 2025
Dear Adrian, Thank you for your thoughtful review! We are pleased you felt well-informed and appreciated the detailed discussion of your care. Continuous learning is an essential part of providing the best possible service. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly local practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2025
I was given an appointment the day after I rang the surgery. The GP listened well and made the necessary referral the same day. Friendly and efficiently dealt with.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 10 February 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that your appointment was timely and that the GP was able to assist you efficiently. We appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Very helpful great practice
Rated 5 stars out of 5
by Evelyn steer - Posted on 07 February 2025
The doctor I seen was really lovely understanding all the issues I have and sorted my medicine out for me , came out with a smile , was happy someone had help and listen to me with time to talk
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 10 February 2025
Dear Evelyn, Thank you for sharing your experience! We are pleased to hear that the doctor took the time to listen and address your concerns. It is good to know you left feeling happy and supported! Kind Regards, Julie Taylor - Operations Manager
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Review titled Quality Service with a great Dr
Rated 5 stars out of 5
by Miranda Aulman - Posted on 22 February 2025
I had a very good appointment with the Dr at Sutton Benger Surgery. The Dr took the time to show me exactly what was wrong, he wasnt rushed and the appointment was on time. The appointment was only booked 3 days before and was with one of the 2 Drs that I prefer to see.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 24 February 2025
Dear Miranda, Thank you for your review. We are pleased your appointment went well and that you had a positive experience with the Doctor. Thank you for sharing your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely people and very professional
Rated 5 stars out of 5
by Chris Marsh - Posted on 16 February 2025
I had an amazing experience with this practice I am a new patient and found that they sorted me out very quickly and all the staff where very helpful.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 21 February 2025
Dear Chris, Thank you for your lovely feedback! We are pleased to hear that you had a great experience as a new patient and that our team was able to help you quickly. Welcome to the practice. Kind Regards, Julie Taylor - Operations Manager