Bagary's Medical Practice
Low Hill Medical Centre, 191 First Avenue, Wolverhampton, West Midlands, WV10 9SXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Leanne - Posted on 15 April 2025
I had an appointment today for a health check I had been invited for as I have just turned 40. I was not made to feel intimidated or embarrassed, I was treated respectfully and with dignity. I was listened to and had everything explained to me in a way that I understood.
Visited April 2025
Review titled Bagary's Medical Practice
Replied on 15 April 2025
Dear patient We would like to thank you for your feedback and we will be sharing your feedback with the practice team and especially with the clinician you saw.
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Review titled Great
Rated 5 stars out of 5
by Shawgi ibrahim - Posted on 16 April 2025
The staff are very caring, kind, and respectful to patients, and provide all possible assistance. I am truly grateful. Thank you.
Visited April 2025
Review titled Bagary's Medical Practice
Replied on 22 April 2025
Dear Patient, we would like to thank you for your feedback. We will be sharing your feedback with the practice team.
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Review titled Friendly nurses
Rated 5 stars out of 5
by Rebecca Powis - Posted on 16 April 2025
Friendly and welcoming to patients, good time keeping where possible. Caring when treatment is given and time well spent when it's my own appointment spot.The treatment room is clean and spacious.
Visited April 2025
Review titled Bagary's Medical Practice
Replied on 17 April 2025
Dear patient, we would like to thank you for your feedback. We will be sharing this with the practice team and PPG members.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2025
Always receive excellent service from Doctors, Nurses and Front Desk team at Mgs Medical Practice. The online appointment system is really easy to use Staff are always quick to respond to any questions that you have
Visited April 2025
Review titled Bagary's Medical Practice
Replied on 22 April 2025
Dear Patient, we would like to thank you for your feedback. The practice team have worked very hard to support the online form based triage and use of online appointment system this has helped the practice with reduction in did not attend appointments and appointments booked efficiently.
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Review titled Good practice
Rated 5 stars out of 5
by Barry Kelbie - Posted on 21 April 2025
After my recent health problems I contacted your practice and obtained a same day appointment to see our practice nurse practitioner. I felt she was very thorough and understanding of the issues I had and organised blood test to get to the core of the problem . I would also like to thank the reception staff who were very helpful and understanding. Many Thanks
Visited April 2025
Review titled Bagary's Medical Practice
Replied on 22 April 2025
Dear Patient, we would like to thank you for your feedback. We will share your feedback with the practice team.
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Review titled Waited week still no appointment
Rated 2 stars out of 5
by David Bytheway - Posted on 22 July 2024
I contacted practice on 16/07/2024 was contacted by practice pharmacist by phone who said I needed face to face I said only day I could make was Thursday he said phone Wednesday morning to make appointment .I phoned and was told I'd have gorilla in another form which I did was offered appointment same day even though I'd already said I could only make Thursday I again phoned on Wednesday to be told ring back Thursday I did and was told to fill in another form I did and after again phoning was told to ring again Friday I did and was told the System was down and nothing could be sorted and to phone back Monday .I did this and was told she would have to pass it back to the doctor and would get back to me it is now 1957 and nothing it is now 7 days since I was told I needed to be seen I am so disappointed in the way I've been treated .
Visited July 2024
Review titled Bagary's Medical Practice
Replied on 22 April 2025
Dear Patient, we have dealt with this directly with yourself. We would like to thank you for giving us the opportunity to investigate your complaint and hope you understand we did offer you appointments but you were unable to attend as you were at work. We try to be as accommodating as much as possible but there are times we can only offer you times that we have available so you would need to take time off work to attend if clinically important.
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Review titled Mgs Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2024
Well I was very happy to see that the surgery has a much better way on answering the calls , very helpful lady managed to help me and was given an appointment to see the nurse as I didn't need the doctor well done Mgs
Visited April 2024
Review titled Bagary's Medical Practice
Replied on 05 April 2024
We would like to thank you for your feedback, helpful to know you were seen by the appropriate clinician based on your clinical need. We will share this with our practice team and PPG members.
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Review titled 5 star
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2024
Receptionists and admin staff have always been polite and helpful. The nurse and GP, with whom I had appointments with last week, were professional, informative and reassuring as they made time to answer my questions which helped to address my concerns. Amazing nurses best ever made me feel reassured and confident in my health conditions and wound care, always for me in and go above and beyond explaining everything to me.
Visited April 2024
Review titled Bagary's Medical Practice
Replied on 05 April 2024
Thank you so much for your feedback, with recent changes to the appointment system and more digital ways of working everyone is working hard to ensure we are providing a good service at all times. We will share your feedback with practice team and PPG members.
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Review titled Great practice
Rated 5 stars out of 5
by kaur - Posted on 22 March 2024
Receptionists and admin staff have always been polite and helpful. The nurse and GP, with whom I had appointments with last week, were professional, informative and reassuring as they made time to answer my questions which helped to address my concerns
Visited March 2024
Review titled Bagary's Medical Practice
Replied on 22 March 2024
Dear Patient We would like to thank you for your feedback, this will be shared with the practice team and PPG members.
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Review titled Not very good
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2023
I really think they need to delect the voice message at the bigging of the phone call. You call first thing in the morning at 9am and waiting 4 minutes for a voice message you have to listen to before you can even continue to join the que, by the time all this you are no 10 or more in the line, then when you finally get through, sorry appointment have gone please ring 111, no wonder new cross is so pack.
Visited November 2023
Review titled Bagary's Medical Practice
Replied on 15 November 2023
Dear patient thank you for your feedback, we have changed the telephone message following feedback from patients. please let us know via practice email M92654Wolverhampton@nhs.net if you would like to discuss anything further.