Northampton General Hospital NHS Trust
Cliftonville, Northampton, Northamptonshire, NN1 5BDPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Northampton General Hospital NHS Trust.
Reviews
-
Review titled Great experience
Rated 5 stars out of 5
by Gail Sykes - Posted on 26 October 2022
Took my 90 year old mum for a chest Xray today. Cheerful and friendly lady on reception to greet us. Questions clear and precise. Directed to waiting area. Lovely and clean. After 2 minutes called in by the welcoming radiologist. Mum treated with respect, kindness and compassion. Thank you so much, You are a credit to the profession, working under what, I am sure, are often very challenging circumstances. Where would we be without the magnificent NHS.
Visited October 2022
Review titled Northampton General Hospital NHS Trust
Replied on 22 November 2022
Good afternoon, Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us. We are so pleased that your mother had a positive experience when attending for her chest xray, and that she was pleased with her treatment and care from the staff looking after her. Your positive comments will be passed on to all the staff involved in your treatment and care. From all of Team NGH.
-
Review titled Excellent experience in Ophthalmic Dept
Rated 5 stars out of 5
by Gail Susan Sykes - Posted on 29 October 2022
My mum, who is 90 years old, had a 2.10 p.m. appointment in Area L yesterday. What a fantastic experience. Polite and helpful young lady on reception, short wait before we were called in and the most wonderful lady who conducted the eye examination. Professional, caring, cheerful and encouraging. She had a lovely sense of humour which calmed mum and made the visit a relaxing experience. I cannot thank the staff enough. We both left the hospital in high spirits.
Visited October 2022
Review titled Northampton General Hospital NHS Trust
Replied on 22 November 2022
Good afternoon, Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us. We are so pleased that you had a positive experience during your appointment in the Ophthalmology department and were pleased with your treatment and care from the staff looking after you. Your positive comments will be passed on to all the staff involved in your treatment and care. From all of Team NGH.
-
Review titled Excellent Care in CT Department
Rated 5 stars out of 5
by Gail Susan Sykes - Posted on 02 September 2022
Took my 90 year old mum to have a CT Scan today. Was delighted with the entire experience. Firstly on reception and then prior to the CT scan and both during and after the procedure. All staff so kind, caring, patient and supportive. My mother was treated with dignity and the staff were professional and reassuring. What a great team. Thank you all so much. How fortunate we are to have these wonderful people serving us in the NHS.
Visited September 2022
Review titled Northampton General Hospital NHS Trust
Replied on 21 September 2022
Good afternoon, Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us. We are so pleased that your mother had a positive experience during her visit for her CT scan, and were pleased with the treatment and care from the staff looking after her. Your lovely comments will be passed on to all the staff involved. From all of Team NGH.