Southport and Ormskirk Hospital NHS Trust
Town Lane, Southport, PR8 6PNPatient ratings and reviews
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Reviews
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Review titled Fantastic team
Rated 5 stars out of 5
by KAREN - Posted on 24 May 2023
I have just been an inpatient of Ward G at Ormskirk Hospital. The staff there were just wonderful! They were all very patient, kind and caring. I really appreciated everything they did to help me on the road to recovery.
Visited May 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Felt forgotten
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2023
Child was in overnight. Told that she would be seen by a Doctor at 0800 the following morning and discharged. Instead discharged at 1500...7 hours later. No real explanation given beyond "oh we are busy" - fully understand they may be busy but a ****seven**** hour wait??? For a piece of paper that contained around 6-7 lines of information....we couldn't just get up and leave as they had our daughters medicine locked away. Nobody took timeto give us an ETA or explain anything. No apologies for the delay either
Visited April 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Perfect care
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
Arrived 7-30am Thursday 20th April. Seen very quickly in triage, straight onto a ward . Staff very friendly did my observations , saw a doctor . Explained what would be happening. Taken to another ward . Had a blood transfusion that afternoon, nothing to much trouble for staff always chatty & smiling. Allowed home that night . Big thankyou to you all for the care I received
Visited April 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Impressive staff - funding shortfall.
Rated 5 stars out of 5
by Mr Richard Mawdsley - Posted on 18 April 2023
The staff members displayed exemplary dedication and professionalism, surpassing expectations by going above and beyond in providing exceptional care. Throughout my three-week stay, every team member demonstrated a commitment to excellence, creating a welcoming and comforting environment. It is unfortunate that the National Health Service (NHS) is facing challenges, including staff shortages and instances of abuse, despite the unwavering efforts of the hardworking staff. Their tireless dedication to their work, despite the hardships they face, deserves recognition and appreciation.
Visited March 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Madeline Bates - Posted on 24 March 2023
I'd like to thank the nurse who treated me during my visit to A&E recently. The nurse explained everything to me,putting my mind at ease, and was very pleasant and caring throughout. Thankyou.
Visited March 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Superb treatment from the Urology Dept.went
Rated 5 stars out of 5
by David c. W. - Posted on 18 March 2023
Went for a check up following bladder cancer last year. The entire staff,receptionist,nurses,Doctor were extremely caring and professional.Would be impossible to improve on such outstanding treatment. Well done to you all .
Visited March 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled catheter urology
Rated 2 stars out of 5
by rob - Posted on 21 February 2023
went to get a catheter removed at ormskirk hospital 2 weeks after operation, doctor said i had to southport hospital for emergency op to get it out as he could not get it out. ambulance came to take me to southport hospital, ambulance woman threw my coat on my groin!!i had the catheter half in half out taped to my leg was in terrible pain!she didnt even say sorry.. gets to southport hospital 4 or 5 oclock doctor came said he was going to try get the catheter out if not i would have to have op to get it out!!first time, doctor said i had to have xray then i could go home this all started at 0945.... had xray at 6 oclock... about 8 oclock when the nurses change over new nurse comes says were just waiting for you to go to xray told her i went for xray at 6 oclock nurse said at change over they said i had not had my xray!!!!! 10 oclock a doctor came said im just waiting for urology doctor to discharge me as he could not discharge me would be in half hour 1050 i discharged myself...
Visited February 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Sue Palmer-Conn - Posted on 04 February 2023
Took my husband this morning after he collapsed. We were seen straight away. They gave him a full mot including brain scan. They couldn’t do enough. We had a long wait for scan and blood tests but the lovely doctor kept popping in to reassure us. In the afternoon a cheery man came round with a trolley with free tea and biscuits. Everyone from receptionist, triage nurses, radiologist and doctor was faultless, reassuring and so kind. They could see we were worried and they went out of their way to help. Thank you so much. You deserve so much more than you get.
Visited February 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.
Provided by Care opinion
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Review titled Great Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
From going into Southport Hospital to when i went home I found all staff to be 1st class , Very helpful , nothing to much trouble Drs nurses and theatre staff where brilliant . 5*treatment Thank you .
Visited January 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.
Provided by Care opinion
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Review titled Lovely staff in all departments...
Rated 5 stars out of 5
by Rachel H - Posted on 20 January 2023
We are all a bit nervous when we have to go to hospital, aren't we? No need! What a lovely, friendly, kind helpful bunch of people in Ward F, at Ormskirk hospital. I was in for minor surgery, and felt very much at ease from walking through the door. The nurses, consultants, anaesthetist and doctor were just lovely, explaining everything to me and I cannot thank you enough. I even had a giggle with the anaesthetic and surgery team prior to going into surgery. They were lovely. And when I left the ward I was waved off like a friend. I'm due for a second surgery at some point and I'm actually looking forward to going back! Thankyou so much everyone, you have left a lasting impression and I won't forget any of you. I do hope you all get chance to read this review xx
Visited January 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review for F ward. It is very much appreciated when we hear directly from our patients, families and carers. We will pass on your comments to the team who will be pleased to hear your great feedback.
Provided by Care opinion