The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust
Queen Elizabeth Hospital, Gayton Road, Kings Lynn, Norfolk, PE30 4ETPatient ratings and reviews
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Reviews
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Review titled Very happy with the treatment
Rated 5 stars out of 5
by hamish collin - Posted on 09 July 2023
I was taken to the hospital on the 19.06.23 because of a low heart rate. The ambulance drivers were very considerate as were the nurses and doctors in A and E . After one night in A and E I was moved to the Acute Medical Ward where I was given adequate meals and again had attentive nurses and finally a clinician who explained what the treatment was going to be . After a further night I was allowed to go home since the hospital accepted that my low heart rate was not a problem . I found all the staff very helpful and the facilities good.
Visited June 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Excellent experience with Urgent Care & Eye Centre
Rated 5 stars out of 5
by Nancy Rocker - Posted on 14 June 2023
While on holiday in Heacham from the United States I experienced a rapid onset medical issue one morning with my eye. Referred to the Queen Elizabeth Hospital by the local surgery, the A and E staff competently and pleasantly managed my registration and then directed me to Urgent Care. The Urgent Care staff were very busy. They cheerfully helped each patient in turn. My consultant was thorough, polite and carefully explained what was needed to get a thorough diagnosis by an emergency care ophthalmologist. An emergency appointment was arranged for that afternoon at the West Norfolk Eye Centre, a beautiful and well-maintained facility adjacent to the hospital. The Eye Centre staff are wonderful. Calm, thoughtful care was received all along the way, from a cheerful receptionist, competent vision tester, ophthalmologist and ophthalmology nurse. I was very impressed with how the entire team coordinated their efforts to help me remain calm in a stressful situation, arrive at a diagnosis and develop a course of treatment that took into account my holiday itinerary throughout England and Wales. I deeply appreciate the wonderful urgent care I received. It was everything a frightened overseas visitor could hope for. Thank you, thank you, thank you to all. You are an amazing team.
Visited June 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by S Bishop - Posted on 25 May 2023
From booking in A&E the service from all nurses and doctors was fantastic the waiting time was minimal could not have had better care
Visited May 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled A&E Staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2023
I cannot give enough praise for the staff in the A&E department, day and night. The level of compassion, empathy and care that they gave to my family member who was passing was amazing. Nothing was too much and they went above and beyond to ensure he was comfortable and dignified even in death. If only all healthcare workers could work to the same quality of care. They should all be proud of themselves. Thank you!
Visited May 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled A&E Department
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2023
From entering the A & E department to further help in the accident eye department I had nothing but excellent service at all time from every member of staff I had dealings with. I was given a follow up appointment and the care continued to be excellent. Thank you to everyone I saw.
Visited May 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled NHS doctor at their finest
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2023
A&e doctor was outstanding. To avoid delays he carried out all aspects of care himself from pushing the trolley to and from a scan to removing a drip and cleaning up. Didn’t get his name but he’s a credit to the nhs and was looking after the patient in M 6in the afternoon of 29/5.
Visited May 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Staff not wearing appropriate ppe! Appalling
Rated 2 stars out of 5
by Anonymous - Posted on 26 April 2023
Shocked to walk in and see most of staff not wearing appropriate ppe! There is a station with masks and hand gel dispenser right at the entrance… nobody using them?! How do you expect visitors to comply if the medical staff themselves don’t?! Audiology dept= none of them wearing at least a face mask! Got there for an early morning appt, still managed to be seen 15 min late although clearly 1st appt of the day… I suppose the staff need a cup of tea and enjoy morning gossip before they attend to their patients…by the way nobody wants to hear about hospital gossip whilst waiting. Staff should know better… Not impressed at all!
Visited April 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Prompt service and efficient staff 5*
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
I have never had such a smooth and prompt service at any hospital. It took me longer to walk to the x-ray department than I actually spent in there. Super, friendly, efficient staff were outstanding. Thank you.
Visited April 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Tilney Ward a great ward
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
I was recently taken into Tilney ward after collapsing. I spent almost 3 weeks on the ward before being transferred to Papworth. I found that all the staff were extremely caring. I was looked after well. They are a great team and all work well together.
Visited April 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Terence (Terry) Hooper - Posted on 08 March 2023
I attended the Arthur Levin Day Centre yesterday for a temporal biopsy and I would like to thank all members of the clinical and nursing teams who helped me. I was given first class treatment in a totally helpful, pleasant and considerate atmosphere. Thanks again to all concerned. Terence (Terry) Hooper
Visited March 2023
The Queen Elizabeth Hospital, King's Lynn. NHS Foundation Trust has not yet replied.