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Walsall Healthcare NHS Trust

Manor Hospital, Moat Road, Walsall, WS2 9PS

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Reviews

Displaying 21 to 21 of 21

  1. Review titled Excellent Care

    Rated 5 stars out of 5

    by Peter Greenwood - Posted on 04 December 2022

    I attended outpatients for a colonoscopy. From the first contact with the department to confirm appointment to the point of discharge, I could not fault the service I was given. All the staff were courteous, polite and very friendly. Everything was explained in full to me about the procedure. I was put at ease and reassured at all times. I was not at all nervous, but if I had been the staff were very supportive. The staff were very chatty and we had a few laughs along the way. It is a credit to see an NHS department being run in such a efficient way, with all the bad press you here about. Well done all of you.

    Visited December 2022

    Report as unsuitable

    Review titled Walsall Healthcare NHS Trust

    Replied on 28 January 2023

    Dear Peter It is very much appreciated to learn of your positive experience - this will be shared with the teams involved in your care. Regards Garry Garry Perry Associate Director Patient Relations and Experience

    Report as unsuitable