Courtside Surgery
Kennedy Way, Yate, Bristol, Avon, BS37 4DQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Courtside Surgery.
Reviews
-
Review titled Terrible Reception team
Rated 1 star out of 5
by Anonymous - Posted on 08 July 2024
Trying to get through to the reception team and she said i cant do this here you need to book online! my child is 5 years old and it will not let me use econsult! And that i need to speak to someone about this! the whole reception team are horrific!!! Rude, and quite frankly i wish i could talk to the doctor straight away!
Visited July 2024
Courtside Surgery has not yet replied.
-
Review titled Absolutely disgusting service!!!
Rated 1 star out of 5
by Anonymous - Posted on 14 July 2024
After presenting to the surgery for a condition, was referred for something completely different by one doctor to what the findings were on consultation!!!!! Lack of reading peoples medical notes i guess. Next i have had to constanly chase for results from xray to which finally another doctor of whom I've refused to see in the past due to his Blahsay attitude had posted a two word comment on my page on the nhs App. Next after requsting an open referal for health insurance to investigate the condition i presented and had positive physical results for, the next doctor produced a referal for something different. Following all this the attitude from the reception/telephone staff when trying to get all rectified is absolutey disgusting and dam right rude at all levels...
Visited July 2024
Courtside Surgery has not yet replied.
-
Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 13 June 2024
As a full time working patient I normally have to take a day off work to go to the doctor, my job doesn’t allow me to nip out for a GP appointment. In the past I was able to arrange a morning off work and ring that morning to get an appointment causing minimal stress to my working day and life. Now with the econsult system I have to take whatever appointment I can in fear of never seeing a doctor and then I have to wait a minimum of half hour to see the doctor, this service is poor and does not take into consideration the full time workers that have to juggle work and health at the same time, all it’s succeeded in doing is cause me to suffer more stress and exacerbate my health conditions. Perhaps there needs to be inclusivity for all and not discriminate against working patients.
Visited June 2024
Courtside Surgery has not yet replied.
-
Review titled What's wrong with face to face app!
Rated 3 stars out of 5
by Anonymous - Posted on 29 May 2024
The surgery has gone downhill. All the doctors want to do is make phone calls.i filled out the E consult as couldn't give me app, I just want to see someone in person but have to answer 50 questions before then only being offered a phone call. Then walk into the surgery & still can't offer any appointments. What's wrong with face to face!! U can't check blood pressure over the phone!
Visited May 2024
Courtside Surgery has not yet replied.
-
Review titled Excellent care
Rated 5 stars out of 5
by Juliet - Posted on 17 May 2024
Seen quickly, doctor was kind, listened and professional. I had kinda given up seeing the same doctor twice but hopefully I can have continuity with one dr - it really does make a difference. Thank you
Visited May 2024
Courtside Surgery has not yet replied.
-
Review titled Amazing!!
Rated 5 stars out of 5
by Shauni Maidment - Posted on 08 May 2024
I was in a panic due to my own oversight. I havent had a period in over 120 days and was given tablets by fertility doctor to bring it on. Finished my tablets and went to get my period pack and realised I only had 1 tablet left of my prescribed pain killers to help with my debilitating period pain. I sent a request on Monday (which was a bank holiday) explaining my issue and apologising and got a text tuesday afternoon saying my prescription was sent to my pharmacy. Amazing service and I'm extremely grateful!!! I've been saved from a week of being curled up in pain and having to take time off work! Thank you all so so much!!
Visited May 2024
Courtside Surgery has not yet replied.
-
Review titled timming for e consult
Rated 4 stars out of 5
by terry - Posted on 13 March 2024
ansered by 8-25 following day same day appointment with karen feild problem solved excellent service couldnt ask for a better service from all involved Thank You
Visited March 2024
Courtside Surgery has not yet replied.
-
Review titled Caring, thorough GP
Rated 4 stars out of 5
by Anonymous - Posted on 12 January 2024
I came here to thank a specific GP at the surgery but understand this platform is more for commenting on the surgery as a whole. Nonetheless, my experience at this surgery with this GP is worth noting. I just wanted to say how grateful I was that this GP was running late with their appointments. Some may see running late as a negative thing but it really wasn't. When it came to our turn, myself and my 6 week old baby, the GP spent so much time really caring & being extremely attentive & thorough. It really felt like we mattered. My pregnancy & birth were a bit traumatic but the empathy and detailed check up this GP gave us both was incredible. I am very aware others may have lost their patience waiting for this GP, but they were worth their weight in gold and definitely worth waiting for. To receive this quality of care and devotion of time to us as patients was so special. It was just what we needed after everything we have been through. I am so very grateful and would recommend this GP in a heartbeat.
Visited January 2024
Courtside Surgery has not yet replied.
-
Review titled Amazing service
Rated 5 stars out of 5
by Christopher Fry - Posted on 10 November 2023
Called in with an issue after having surgery, a test was suggested idid the test and after 48 hours I had the result -what a service 10/10 Excellent
Visited November 2023
Courtside Surgery has not yet replied.
-
Review titled Receptionist
Rated 5 stars out of 5
by Bridget Robbins - Posted on 09 September 2023
The receptionist who was working at 9am on Friday 8th September was extremely pleasent and helpful. She is an asset to Courtside Surgery.
Visited September 2023
Courtside Surgery has not yet replied.
Information supplied by Hidden Hearing Limited