Coventry Walk In Centre
Coventry NHS Walk-In Centre, Stoney Stanton Road, Coventry, West Midlands, CV1 4FHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Coventry Walk In Centre.
Reviews
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Review titled terrible
Rated 1 star out of 5
by Anonymous - Posted on 04 November 2024
i came in cause my fever is effecting my asthma and i was struggling to breathe, the receptionist say that since your finding it hard to breathe that i will be one of the first to get checked on. 4 hours later im still struggling to breathe and see people how came in after me ( i don’t know what was wrong with them) get seen before me. i have been struggling to breathe for days and put off coming here cause i know they take a long time but the fact that i’m struggling to breathe and other people are getting seen before me is unbelievable, honestly very poor health service
Visited November 2024
Coventry Walk In Centre has not yet replied.
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Review titled adding to what i said earlier
Rated 1 star out of 5
by Jesse Aiwe - Posted on 04 November 2024
as the title says, i left a review recently( i was the one struggling to breathe) u asked reception when i would be seen and after being there for 4 hours missing most of my lectures they tell me there is 10 people ahead of me. i am a fit individual exercises regularly and I told them that walking makes me very short of breath but it’s seem like they didn’t care.
Visited November 2024
Coventry Walk In Centre has not yet replied.
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Review titled Brilliant place excellent lady doctor
Rated 5 stars out of 5
by Susan Poynter - Posted on 15 September 2024
Came with my partner today had been bitten by something doctor was brilliant now on medication and reception staff friendly
Visited September 2024
Coventry Walk In Centre has not yet replied.
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Review titled Worst customer service
Rated 1 star out of 5
by Eunice - Posted on 24 September 2024
Very rude, rescheduled my appointment. Not helpful and were not understanding of their own error. Left me out of pocket because I have to book babysitting again for me to come back for eye test and book time off work again. Worst experience of my life. Unbelievable horrible. They treated me like my health did not matter. Horrible.
Visited September 2024
Coventry Walk In Centre has not yet replied.
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Review titled Computer says No!
Rated 1 star out of 5
by Anonymous - Posted on 20 July 2024
Walk-in centre meant to be open until10pm Sadly the service is shocking and not the first time I have experienced such rude receptionist Asked to see a doctor and was informed with a point of a finger at a notice not seeing anyone else today Has been that since 18:00 tonight We are not mind readers how are you meant to know ? A bit of care compassion and decent customer service needed Think they should be on little Britain computer says No !!!
Visited July 2024
Coventry Walk In Centre has not yet replied.
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Review titled Awful Service
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
Rude receptionist, (3 at the desk) swinging on chair sipping pop. Arrived at approx 19.30 with my son (who is home from the military)with a bad infection in his leg. Told no more appointments and to come back at 08.00. It is 22.00 close! Went to A&E after 5 hour wait he was told definatly infected and given antibiotics. This place is a disgrace and needs serious staff training or closing down.
Visited June 2024
Coventry Walk In Centre has not yet replied.
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Review titled Great Staff
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
I’d just like to leave a review to say how impressed I was with the staff at the walk in centre when we attended with my daughter on the 13/05/24 at around 5:30pm. It was extremely busy but the staff we encountered were all courteous and polite. The nurse, who triaged us, was very thorough and brilliant with my young daughter. The doctor who we saw was equally attentive and had a fantastic manner with us. Despite the challenges they were clearly facing all the staff we met were kind and supportive. I just wanted to leave a review to ensure that my thoughts could be fed back to them.
Visited May 2024
Coventry Walk In Centre has not yet replied.
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Review titled Seen quickly but not much help
Rated 3 stars out of 5
by Anonymous - Posted on 20 March 2024
I went to the walk in centre this morning with severe throat pain. I was very impressed by how quickly I was seen. However, the doctor who saw me gave me a prescription for a medication which is unavailable. I went to 4 pharmacies to try to get this medication, only to be told that it’s not available anywhere and they can’t even order it in! So now, I’m still in immense pain despite taking the maximum dose of two otc painkillers and other remedies from the pharmacy. I feel like my visit was a total waste of time!
Visited March 2024
Coventry Walk In Centre has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2024
I can in early Friday with a kidney infection. The dr was amazing really took her time to talk and listen to me as well as making sure I got the right follow up care
Visited March 2024
Coventry Walk In Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
My son cut his head open and the Receptionist went out of her way to help us, we were treated within an hour, the Dr was amazing and what was a very worrying and stressful experience was made as good as it could be by the incredible service, thank you so much for all doing an amazing job under so much pressure.
Visited February 2024
Coventry Walk In Centre has not yet replied.
Information supplied by Virgin Care Ltd