Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceeded Expectations and Grateful
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2025
With no prior 121 experience I entered into this practice with an open mind but skeptical. I leave realising how incredibly valuable it has been to be simply dedicate time to debating my thoughts, decisions and outlook in an impartial, judgement free environment. Huge respect and thanks for the insightful, patient, flexible and considerate approach that allowed me to either dig deep or process my thoughts. Regardless I always left each session with something meaningful to reflect on. It feels like quick growth to even acknowledge I'm not by any means "cured", however I feel I am on the right path with valuable foundations that I can build upon. I feel they have contributed significantly to this and I'm immensely grateful.
Visited February 2025
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Patient, Thank you for writing about how helpful attending Croydon Talking Therapies has been despite your initial scepticism. Your comment and gratitude will be passed to the service for their feedback.
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Review titled Brilliant support experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
I have recently completed a set of talking therapy sessions and was exceptionally happy with the service I was provided. I felt listened to and never judged. I was equipped with different techniques in which I utilised and maybe really big changes to my day to day feeling and life. I feel very lucky to have received this support which has massively impacted my mental health in a positive way.
Visited February 2025
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Patient, Thank you for writing about your positive experience of talking therapy sessions with Croydon Talking Therapies. Your comment will be passed to the service for their feedback.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2025
My experience was really good. Enjoyed being able to talk things through with someone, who listened. I will be able to use the things I learned to help me when needed
Visited January 2025
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Patient, Thank your for leaving your comment about being listened to and that you were able to talk, which will be passed to the service for their feedback.
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Review titled Brilliant
Rated 5 stars out of 5
by Deborah - Posted on 31 January 2025
I found talking therapies to be hugely supportive and I can’t thank the service and my particular practitioner enough for their guidance and presence through a very challenging time in my life. I have been through this service twice now and both times have made a really positive impact and have given me some invaluable skills and strength to navigate what felt too overwhelming to deal with before. I’m so amazed and thankful that this service is free and accessible, the quality and personalisation available is fantastic.
Visited January 2025
Review titled Croydon Talking Therapies
Replied on 31 January 2025
Dear Deborah Thank you for expressing how helpful Croydon Talking Therapies has been for you. Your thanks to the service and your therapist will be passed onto the service.
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Review titled Excellent
by Frances Heaven - Posted on 06 March 2025
I have benifit a great deal from the NHS talking group Therapy. I was struggling with anxiety and depression, and NHS Therapy helped me to managed my anxiety and depression. When I first started, I was in a very dark place however. I learnt various techniques on how to manage my low mood and anxiety. Now my low mood and anxiety is a better. Thank you NHS talking group.
Visited January 2025
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Frances, Thank you for writing about your experience of Croydon Talking Therapy group sessions and how this has helped you manage your mood and anxiety. Your comment will be passed to the service for their feedback.
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Review titled Great therapist
by Anonymous - Posted on 21 March 2025
My therapist tailored my SilverCloud course perfectly to my needs - unlocking additional modules they expertly deduced I needed following our virtual sessions. They were attentive in every sessions and provided detailed and insightful feedback week after week. There was one instance I was feeling down between sessions and went to read her feedback which helped put me back on track. My therapist was caring and understanding whilst still holding me accountable when I needed it. I showed up for myself, first and foremost, but also for them because they showed up for me. CBT is the best form of therapy for me; it has provided me with the skills to save myself from paralysing mental spirals. My therapist has empowered me to continue on my CBT journey. I have my life jacket.
Visited January 2025
Review titled Croydon Talking Therapies
Replied on 26 March 2025
Dear Patient. Thank you for writing about your experience of CBT through Croydon Talking Therapies and how it has given you the skills you need. Your comment will be passed to the service for their feedback.
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Review titled Highly recommend
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
The process began but being triaged by a practionner who was very thorough. They then recommended intensive CBT. I was taken back by how well my therapist understood my phobia just in my first session. Throughout the whole process he ensured that I was prepared to carry out the suggested tasks. I would definitely recommend others to go through the process but they need to be able to commit the time to weekly sessions and daily homework.
Visited December 2024
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Patient, Thank you for writing this about your experience of Croydon Talking Therapies and how well your therapist understood your phobia. Your comment has been passed to the service for their feedback.
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Review titled Great Experience
Rated 5 stars out of 5
by Jasmine - Posted on 28 February 2025
I did 12 weeks of CBT although it was difficult going through past experiences I was supported in each session. I've left these sessions with a new outlook on life and a new outlook on myself. I've learnt ways of coping with anxiety and stressful situations and these sessions have changed how I go about daily life for the better. My therapist never pressured me and always took things at my pace, she listened advised and always clearly explained things. I'm grateful to have had this experience with her.
Visited December 2024
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Jasmine, Thank you for writing about how supported you felt through your CBT sessions and how they gave you a new outlook. Your comment and your gratitude will be passed on to the service for their feedback.
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Review titled Amazing service
by Anonymous - Posted on 18 December 2024
The decision to have therapy isn't easy, the idea of opening up to a stranger is very daunting but when you have the right therapist its the best decision you will ever make if you are struggling with your mental health. I have just finished a course of high intentsity CBT with Croydon Talking Therapies team for PTSD treatment and it has been life changing. My therapist listened and believed in me. I have learnt skills that i will value forever and it has strengthen my relationships with people i care about. My treatment was in person but the service does have flexible options for online video calls, telephone and in person depending on the type of treatment required
Visited December 2024
Review titled Croydon Talking Therapies
Replied on 19 December 2024
Dear Patient, Thank you for writing about your decision and your experience of Croydon Talking Therapies and how life changing this has been. Your comment has been sent to the service for their feedback.
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Review titled Great Help
Rated 5 stars out of 5
by Jill Phillips - Posted on 03 February 2025
I found the sessions to help my sleep problem extremely valuable. I tried to follow all the advice I was given and am continuing to do this now that I have finished the therapy. I am definitely sleeping better.
Visited December 2024
Review titled Croydon Talking Therapies
Replied on 03 February 2025
Dear Jill, Thank you for writing about how valuable engaging with Croydon Talking Therapies has been in helping you sleep. Your feedback will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust