Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing service
by Anonymous - Posted on 18 December 2024
The decision to have therapy isn't easy, the idea of opening up to a stranger is very daunting but when you have the right therapist its the best decision you will ever make if you are struggling with your mental health. I have just finished a course of high intentsity CBT with Croydon Talking Therapies team for PTSD treatment and it has been life changing. My therapist listened and believed in me. I have learnt skills that i will value forever and it has strengthen my relationships with people i care about. My treatment was in person but the service does have flexible options for online video calls, telephone and in person depending on the type of treatment required
Visited December 2024
Review titled Croydon Talking Therapies
Replied on 19 December 2024
Dear Patient, Thank you for writing about your decision and your experience of Croydon Talking Therapies and how life changing this has been. Your comment has been sent to the service for their feedback.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
Throughout the 6 weeks that I worked with my therapist I really noticed a difference. My therapist was amazing and really helped me get over my fear of being avoidant and encouraged me to challenge my fears, I am really happy with the progress they helped me achieve and I am a lot more confident because of it, I also feel motivated to continue doing the homework to keep reducing my anxiety. I would definitely recommend this therapy because even doing it for a few weeks can make a huge difference
Visited November 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for your comment about Croydon Talking Therapies and how it has helped you become more confident. Your comment has been passed to the service for their feedback.
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Review titled A very positive service that really helped
Rated 5 stars out of 5
by Louise Delaney - Posted on 06 December 2024
My psychological wellbeing practitioner was incredibly helpful to me. Her approach was patient and kind and always encouraging. I found I was able to work well with her as I felt very confident that she was fully aware of my anxiety and my potential areas of risk. We worked together and she created a really positive learning environment for me. When I forgot something and asked for some clarity around a piece of work, she followed up and didn’t judge me. I felt safe with her and she has definitely helped me find more structure in my life and ways of helping myself that I am now more confident to use.
Visited November 2024
Review titled Croydon Talking Therapies
Replied on 16 December 2024
Dear Louise, Thank you for explaining how your wellbeing practitioner helped you find more structure and that you feel more confident of being able to help yourself now. Your comment will be passed to the service for their feedback.
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
My experience was a good one. I was given ways of looking at things and feelings in a different way.
Visited November 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for writing your comment about Croydon Talking Therapies and about how it has given you a different way of looking at things. Your comment will be passed to the service for their feedback.
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Review titled Very helpful
by Ronald Crosbie - Posted on 05 December 2024
The therapist demonstrated a high level of professionalism whilst leaving me with hope for the future. The therapist managed to cope with a patient who can be prone to talk to much and keep me on point (me). The process itself I found interesting and well structured. There were sessions that I looked forward to especially as I felt better afterwards. My initial request for help related to the overwhelming pain that I was having following the death of my wife of 37 years. However, the more I explored the more I understood the mental fragility developed over most of my life was making the grief that I felt unbearable. Although suicide was not considered by myself as it is very cruel to loved ones left behind I really did not care whether I lived or not. I have a heart condition that requires me to take care due to high heart attack risk. The therapist was very encouraging in helping me to cope emotionally with the many illness’s I suffer from, including taking better care of my appearance. ( the therapist was friendly engaging and obviously committed to her work (and me). Most of my professional life was spent in Family Courts (as an expert witness in family breakdowns). As I told her I have employed and still do employ CBT and DBT professionals and techniques as a helping tool and assessment agent it was strange for me to be the subject. The therapist ‘coped with my experience keeping her focus firmly (but in a friendly manner) giving me the best opportunity to accrue benefit. My only complaint was that it was not long enough. I got a lift to the sessions by an old colleague/friend, together we have over 100 years in child protection as expert witnesses. We were both known as being very parent friendly but the families we worked with had very serious problems and failings. Inevitably some of the many hundreds of families we were tasked with reporting on could not care for their children. My expertise informed Courts about these shortcomings, leading to separation. I have come to the conclusion that much of my fragility stems from this work, even though I am content with the decision, it still caused emotional pain. I look forward to getting follow on help in the future. It remains for me to thank Talking Therapies and the therapist in particular, best wishes for the agency and its staff.
Visited November 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Ronald, Thank you for making your comment about Croydon Talking Therapies. Your comment has been passed on to the service for their feedback along with your thanks and best wishes to staff.
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Review titled Kept me focused
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2024
The sessions and activities kept me focused on the need to look after myself and how my mood impacted on me. I'm continuing to use the tools I was introduced to now I've finished and am finding it helpful. My therapist was very focused on helping me to take control back in my life. I would highly recommend this service.
Visited November 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for leaving this comment about Croydon Talking Therapies, how you are continuing to use the tools and finding this helpful. Thank you for recommending the service to others. Your comment and thanks has been passed to the service for their feedback.
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Review titled Great Service
Rated 5 stars out of 5
by Angela - Posted on 24 October 2024
I highly recommend this service to any one who is needing help and support. The staff were all warm and welcoming. I had a great therapist, who really supported my progress in rebuilding my self confidence after losing a loved one. Thanks, to all of the great work you all do here for people! I have recommended to family and friends and would use it again if I needed to in the future. Thank you
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Angela, Thank you for recommending Croydon Talking Therapies so highly and to hear that your confidence is returning. Your comment along with your thanks has been passed to the service for their feedback.
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Review titled Transformative and Supportive Advice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I’m incredibly grateful for the guidance and support I received during my sessions. My therapist created a safe and welcoming space, making it easier to open up and work through challenges. I’ve seen significant progress in my outlook and well-being, and I feel much better equipped to face the future with positivity. Thank you for everything!
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for commenting on your sessions at Croydon Talking Therapies and how you have experienced progress in your outlook and well-being. Your thanks, along with your comment, have been passed to the service for their feedback.
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Review titled Valuable service
Rated 5 stars out of 5
by Nikoletta Groppa - Posted on 08 December 2024
It was very easy to self-refer to the service, very good assessment and very flexible to meet my needs, especially due to work schedules, I was offered the option to join the sessions via teams so that worked very well with me. During the sessions, I was given the time to talk and share the challenges I faced, as well as given important information to help me manage my stress and rationalise my spiralling catastrophic thinking in order to be able to relax and assess stressful moments in a more structured way. The practitioner was always very supportive, actively listened and gave solid advice and guidance. Highly recommend.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 16 December 2024
Dear Nikoletta, Thank you for writing about referring yourself to Croydon Talking Therapies and how flexible they were too. Your recommendation is much appreciated and your comment will be sent to the service for their feedback.
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Review titled Very helpful professionals
Rated 5 stars out of 5
by Simone Enefer-Doy - Posted on 28 November 2024
This was extremely helpful support at a particular time of crisis in my life. I feel I now have a toolbox to help to maintain more even emotional equilibrium. Fingers crossed.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Simone Thank you for commenting on the support you received from Croydon Talking Therapies and how you now have the tools for the future. Your comment have been passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust