Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing therapist
Rated 5 stars out of 5
by Dagmara Samko - Posted on 06 November 2024
My therapist was extremely kind and understanding and it was really easy to work with her. She was great at helping me through this. The material was very extremely helpful too.
Visited September 2024
Croydon Talking Therapies has not yet replied.
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Review titled Excellent Therapy Service
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I found tge therapist a friendly and warm person which made the whole experience engaging and variable. I found the sessions very useful for my rehabilitation.
Visited September 2024
Croydon Talking Therapies has not yet replied.
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Review titled Supportive and Insightful Care at Bethlem Royal Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2024
I had been feeling low for a while, and with some significant challenges in my life, things felt even more overwhelming. Attending therapy at Bethlem Royal Hospital’s SLAM outpatient service was incredibly helpful in addressing this. The service provided me with valuable insight into how my negative thinking patterns were contributing to my mood. My therapist was both friendly and knowledgeable, guiding me through a range of techniques to shift my mindset. What I appreciated most was the time they took to explain why these approaches worked, which made the process more meaningful. Overall, I found the service to be very effective in helping me better manage my thoughts and mood.
Visited September 2024
Review titled Croydon Talking Therapies
Replied on 20 September 2024
Dear Patient, Thank you for writing about your experience of Croydon Talking Therapies and what you appreciated the most which will likely be of interest to others thinking of approaching the service. Your comment has been forwarded to the service for their feedback.
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Review titled Life changing experience
Rated 5 stars out of 5
by Miss - Posted on 13 September 2024
I contacting the talking therapies service after leaving my role. I was amxious and experiencing low mood. The service was very supportive and quick to respond. I was also offered employment support which was amazing and something I needed at the time. I would recommend this service to anyone who is looking for support. Thank you so much team
Visited September 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Miss, Thank you for writing about your experience of Croydon IAPT and how life changing it has been. Your comment and thanks has been passed to the service for their feedback.
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Review titled Great Therapist
Rated 5 stars out of 5
by Nooree Ahuja - Posted on 22 September 2024
My therapist though very young has been very professional, kind and patient listener and provided great support and right tools to deal with my works related stress and anxiety issues.
Visited September 2024
Croydon Talking Therapies has not yet replied.
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Review titled Be bold and give it a try
Rated 5 stars out of 5
by Kelvin smith - Posted on 06 September 2024
I don’t know how it works but it does Very impressed with the professional caring attitude of the service providers. I was very low and confused with bereavement issues. Thank you for your ongoing support.
Visited August 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Kelvin, Thank you for providing your feedback and explaining how it has helped you. Your thanks and recommendation to others to 'be bold and give it a try' are really appreciated. Your comment has been passed to Croydon IAPT for their feedback.
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Review titled helpful counselling support
Rated 4 stars out of 5
by Anonymous - Posted on 27 September 2024
This was 6 sessions of useful and timely support during an intense period of anxiety and uncertainty related to physical health problems - Breast Cancer tests and treatment. The counsellor offered me space to reflect on the week and what had come up for me, some of this felt like an opportunity of offload concerns, experiences, fears etc. which he was able to acknowledge and help me reflect on in an empathetic way. This was helpful and grounding as these experiences could feel overwhelming and destabilising at times. He introduced CBT tools to support my thinking and reflection, ways of understanding responses and coping strategies. Due to the nature and intensity of my treatment plans at the time, I feel that whilst I gained some understanding and practice, I also recognised that this is something to return to and keep practicing and processing at a less intense time in my physical health recovery. I felt that this was understood and supported in the sessions. thank you.
Visited August 2024
Review titled Croydon Talking Therapies
Replied on 15 October 2024
Dear Patient, Thank your for writing about your experience of Croydon Talking Therapies and your reflections on how it has helped you deal with your anxiety at this uncertain time. Your thanks will be passed to the service for their feedback.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2024
Overall, Croydon talking therapies is an absolutely fantastic service. I had a series of sessions of CBT for anxiety and, having done therapy several times in the past, I found this to be the best by far. Sessions delved into underlying beliefs, thoughts and behaviours, but what was so useful was the focus on actions and techniques for managing thoughts and behaviours. I was seen very promptly via self-referral and my therapist was wonderful- supportive, professional and highly knowledgeable. The NHS needs to push more funding into services like this as a matter of urgency. Although I'm not a mental health support expert, what I received feels like best practice. Thank you for all your support!!
Visited August 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Patient, Thank you for saying Croydon Talking Therapies is a fantastic service and describing how you experienced your sessions. Your view of the need for further funding is noted and has been passed to the service, along with your thanks, for their feedback.
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Review titled Good service
Rated 5 stars out of 5
by B T - Posted on 15 September 2024
I was a little anxious on doing CBT having not got on with it in the past. But I put my all into it and well A who was a lovely non judgemental therapist helped me put plans in action. Even though I had video sessions this didn't affect the sessions at all. I hope to be able to put into practice the plans we put together for keeping well. I am little nervous as to doing it on own now but I have to stay positive during difficult times Thank you A for everything
Visited August 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear B T, Thank you for commenting on your reservations about CBT given your past experiences and of your plans that were jointly drawn for keeping well. Your thanks to your therapist have been passed to Croydon IAPT along with your comment.
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Review titled Really helpful
Rated 5 stars out of 5
by Lauren - Posted on 27 August 2024
I have delayed getting treatment for a phobia for a long time as I was scared I'd have to go through 'exposure'. The therapist was extremely supportive and understanding. It was very helpful to work through what could have caused it and spot patterns in what has kept it going. Although we ultimately did need to go through exposure, it was very gradual and led by myself. I was never pushed to do anything I felt I couldn't cope with and there was lots of time dedicated to discussing how I felt after completing each task. I've been able to put things to the test since therapy finished and the difference it has made has been huge. I could never have coped with it in the way I did if I hadn't been through this service and through the process with my therapist. I'd highly recommend it.
Visited August 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Lauren, Thank you for providing the context behind your seeking treatment and explaining how the service and therapist worked at your pace and was understanding and supportive. Your comment has been passed to the service so they know you have put things to the test since your therapy finished and you have experienced a huge difference. Your recommendation to others is highly appreciated too.
Information supplied by South London and Maudsley NHS Foundation Trust