Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful professionals
Rated 5 stars out of 5
by Simone Enefer-Doy - Posted on 28 November 2024
This was extremely helpful support at a particular time of crisis in my life. I feel I now have a toolbox to help to maintain more even emotional equilibrium. Fingers crossed.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Simone Thank you for commenting on the support you received from Croydon Talking Therapies and how you now have the tools for the future. Your comment have been passed to the service for their feedback.
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Review titled SLAM brilliant
Rated 4 stars out of 5
by Louis Hook - Posted on 28 February 2025
i felt they were very quick to jump on my problems straight away with the layout of there sessions they provided, I felt evelyn was brilliant and the progress I've made in a short amount of time , it gives you things to work on i.e ( worksheets to work threw ). it's a really decent set up that I'd like to tell people because help is out there . just go for it people and give it the benefit of the doubt that's what i said to myself
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Louis, Thank you for commenting on the sessions you had with Croydon Talking Therapies. Your letting others know that help is available is appreciated. Your comment has been sent to the service for their feedback.
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Review titled Great therapy & therapist
Rated 5 stars out of 5
by Michelle Flaherty - Posted on 24 October 2024
I am extremely grateful for the therapy I have received , it has been so helpful & has really made a difference to help me on my way to recovery , my experience has been full of kindness & care , I couldn’t be more grateful for the sessions I had & am grateful to my therapist for her care & support through my sessions
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Michelle, Thank you for commenting on the service you received from Croydon Talking Therapies and how it has made a positive difference in your recovery. Your gratitude has been passed to the service along with your comment.
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Review titled Wonderful experience
Rated 4 stars out of 5
by Beth - Posted on 15 October 2024
I am grateful for the experience I had, the compassion and the support I was given I’ll move forward being thankful for the support given.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Beth, Thank you for commenting on your experience of Croydon Talking Therapies and how it supported you. Your comment will be passed to the service for their feedback.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Mona Singh - Posted on 28 January 2025
It was a pleasant experience, and the therapist was kind and understanding. I fully recovered from stress and depression.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 31 January 2025
Dear Mona, Thank you for your comment and to hear you are recovered from your stress and depression. Your comment will be passed to the service for their feedback.
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Review titled Lifechanging support
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2024
I reached out while struggling to live in an active burnout which was manifesting in a physically painful and mentally challenging way. The process of getting help was fast and easy, to my surprise and contrary to the stories I had heard of having to wait for months to receive support. I was very lucky to have been matched with my practitioner. She created a safe and warm environment to talk openly and provided me with tools to cope. I felt heard and understood and was reassured I am not alone and that there is a way to being and feeling like yourself again. I started noticing a difference in my wellbeing after a few of sessions. My practitioner was flexible which was superb in order to keep up with the appointments in a very hectic moment in life and I seeing someone in person was the right call for me. Her service was second to none and I am thankful for having her support when I was in a very dark place. The text message I originally received about talking therapies in my area was pivotal, easy to react to and the process of getting seen was fast and non laboursome. The operative that contacted me initially for an assessment was very easy to talk to. So thank you all for the great experience I had and for the service you provide.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient. thank you for writing about your experience of Croydon Talking Therapies and how accessible it was too. Your comment and thanks has been passed to the service for their feedback.
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Review titled My Experience with SilverCloud
Rated 5 stars out of 5
by Peter Budd - Posted on 21 December 2024
I feel like someone has finally listened to me and understands what I have been experiencing. I have found the course helpful (certain parts more than others) and I feel that it has taught me new skills to help me relax and understand how to approach my issues more effectively. I feel far more confident than I did before and hope it will continue to help me, but it does require practice on my part and a willingness to be honest with myself which has been difficult at times, but I am getting there. I am happy with the support I was provided with, and the comments and encouragement helped me and was greatly appreciated. I personally preferred the phone conversations rather than written updates each week on Silver cloud but I do appreciate there are limited resources. I will be returning to work soon and I am feeling positive and actually looking forward to it due to the course and what I have learned.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 31 January 2025
Dear Peter, Thank you for writing about your experience of Silver Cloud and of your optimism regarding your return to work. Your comment will be passed to the service for their feedback.
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Review titled Really helpful
by Anonymous - Posted on 17 March 2025
I found it hard to reach out for help with my mental health but referring myself and talking with someone from talk therapy really helped me find ways on how to overcome certain situations and overcoming fears I had.
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 24 March 2025
Dear Patient, Thank you for explaining how you found it hard to reach out for help but having done so Croydon Talking Therapies has helped you overcome your fears. Your comment will be passed to the service for their feedback
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Review titled Great practice, Patient, Empathic
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
At first I was a little scared in starting my session, but I didn't want people to think I was mad. Each single one of my session were designed around my issue, and focused on a target. Homework was Challenging at times, but it all made sense and relevant. My trainer was amazing, and was very patient and empathetic during the sessions. He made a very safe place for me to share private information, I cried laughed and smiled due a lot of my sessions and that because I felt safe to do that. Overall it was the best thing I've done to improved my life foe me and my daughter. Thank you
Visited October 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for commenting on your experience of Croydon Talking Therapies and how it has improved your and your daughter's lives. Your comment and thanks has been passed to the service for their feedback.
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Review titled Excellent therapist
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
My therapist was amazing, she has helped me to work through my issues and given me another perspective and ways to move forward in my life. Thank you so much for your support, I am so grateful to you and for how much it has helped me.
Visited September 2024
Review titled Croydon Talking Therapies
Replied on 05 December 2024
Dear Patient, Thank you for commenting on how your therapist at Croydon Talking Therapies helped you gain another perspective and move forward in your life. Your thanks have been passed to the service along with your comment for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust