Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Croydon Talking Therapies.
Reviews
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Review titled Great Therapist
Rated 5 stars out of 5
by Charlie - Posted on 26 September 2024
My therapist was absolutely amazing. I can’t thank them enough, they really changed my life. They were calming and reassuring, I felt comfortable and even though talking out loud was difficult, they made me feel safe to just let it all go. I felt better after sharing everything. I felt validated for the first time. The thing I loved the most about this experience, is that my therapist didn’t let me pity myself. I could express every emotion but if ever doubt creeped in, they would snap me out of it and reaffirm everything we had learned so far. I can’t thank the service enough, I was in the darkest place until I started CBT. I’ll never forget this experience and urge anyone to reach out! It’s important to check in on yourself regularly. Thankyou so much for everything
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 15 October 2024
Dear Charlie, Thank you for writing about your experience of Croydon Talking Therapies and what you found valuable about it. Your recommendation to others is welcome and your comment will be passed to the service for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Mark Beverton - Posted on 27 July 2024
My Therapist was Brilliant and Seemed to Really understand My Issues And Offered Me The Exact Support I Needed. Thank you. Yours sincerely Mark Beverton.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Mark, Thank you for expressing how Croydon Talking Therapies provided you with the exact support you needed. This and your thanks has been passed to the service for their feedback.
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Review titled Not long enough
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2024
As I said, great service but limiting your experience to 6 sessions is absolutely ridiculous as I’m only 40% back to how I was and without the ongoing support I can definitely see myself reverting so what is the point? I’m going to pay for further treatment because I can but the NHS needs to do better and offer up to 12 sessions
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Patient, Thank you for leaving your comment and making your point so clearly. This will be passed to Croydon Talking Therapies for their consideration and feedback.
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Review titled Organised, efficient and great advice
Rated 5 stars out of 5
by Tyler - Posted on 08 July 2024
I cannot recommend them highly enough. The process was seamless, from booking the initial appointment to the follow-up sessions, thanks to their organized and efficient administrative team. The psychologist was professional, compassionate, and provided insightful, practical advice that was tailored to my specific needs, significantly improving my mental well-being. If you're looking for a psychology service that is organized, efficient, and offers great advice, look no further. Thank you, [Psychology Service Name], for your exceptional service!
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 08 July 2024
Dear Tyler. Thank you for your recommendation of Croydon Talking Therapies and your observations of the administrative and clinical aspects of the service. These will be passed to Croydon IAPT for their feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Ben Underwood - Posted on 07 June 2024
She very good and helpful in my counseling she help me through a bad time and taught me so much witch was helpfuk she was very understanding and gave good ways to deal with my depression
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Ben, Thank you for expressing how your therapist at Croydon Talking Therapies has helped you deal with your depression. This will be passed to the service for their feedback.
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Review titled Very caring
Rated 5 stars out of 5
by wesley - Posted on 20 August 2024
My therapist was very caring, with a calm manner that put me at ease. We talked through my issue and came up with a plan to help. Each week we would review and plan. I was helped to find a path to recovery and healing. Thank you very much.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Wesley, Thank you for providing this feedback about your experience of Croydon Talking Therapies and your therapist. Your comment and thanks to the service will be passed on to them.
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Review titled Made a difference
Rated 4 stars out of 5
by Donald Stephen Packer - Posted on 05 August 2024
Over the 6 week, we explored CBT focussing largely on increasing positive behaviours and during this time my anxiety and depression decreased.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Donald, Thank you for making this comment about Croydon Talking therapies and through the course of your CBT your anxiety and depression decreased. Your comment will be passed to the service for their feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
My therapist was very patient and understanding. I felt comfortable to speak about anything knowing that my issues would be taken seriously.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 July 2024
Dear Patient, Thank you for leaving this feedback about the service and your therapist which will be passed to the service.
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Review titled Great support
Rated 5 stars out of 5
by Ashleigh - Posted on 14 June 2024
I received guided help through silvercloud and my therapist was always on hand with tips on how to implement coping strategies to help manage my stress
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Ashleigh, Thank you for commenting about silvercloud and how it has helped you manage your stress. This will be passed to the service for their feedback.
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Review titled Therapy Sessions
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
The overall experience was great as I learned loads of different techniques to cope with stress & anxiety. My coach made every session comfortable & was very helpfu.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Patient, Thank you for commenting on your experience of Croydon Talking Therapies and how your coach made you feel in the sessions. This will be passed onto the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust