Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful and Effective
Rated 5 stars out of 5
by JAYDEE - Posted on 23 August 2024
I have had much benefit to my Mental Health from my Counselling and CBT Counselling from this clinic. The counsellor(s) were very helpful,, friendly and Empathetic. I could not have got through without their support. The location was easy to find and felt comfortable.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Jaydee, Thank you for describing how CBT and your counsellor were helpful to your mental health. Your comment will be passed to Croydon Talking Therapies for their feedback.
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Review titled Amazing practice
Rated 5 stars out of 5
by Iysa Ade Bello - Posted on 04 August 2024
When I was feeling very low, I was referred to a therapist, I attanded for 14 weeks, It was very difficult at the start, but in the end I felt better.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Iysa, Thank you sharing that despite a difficult start you are feeling better. Your feedback has been passed to the service
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Review titled Helpful and friendly
Rated 5 stars out of 5
by Nicholas - Posted on 14 August 2024
Two things really stood out for me. The willingness to deal with my erratic work patterns which meant we had to reschedule talks and the friendly way methods were explained to me. I particular like. the 'clip art' illustrations on the work sheets, as they helped illustrate the concepts.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Nicholas, Thank you for relaying your positive views on how Croydon IAPT worked with your work pattern and how helpful you found the use of clip-art to illustrate concepts. This has been passed to the service for their feedback.
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Review titled It was helpful
Rated 4 stars out of 5
by Anonymous - Posted on 05 July 2024
I have received guided self help (CBT) and employment related sessions. Both were good. The people who provided the services were kind and professional. They have listened to my concerns carefully and advised me accordingly. They have provided me with some practical tips, dos/don'ts which were helpful.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 08 July 2024
Dear Patient. Thank you for providing this feedback about how helpful your guided self help and employment related sessions have been. Your feedback has been forwarded to Croydon Talking Therapies.
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Review titled Best listeners
Rated 5 stars out of 5
by Arianita - Posted on 30 August 2024
Really enjoy my sessions with them they always took on board my needs my wants thank you so much for everything
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Arianita, Thank you for your comment about how Croydon Talking Therapies took on board your wants and needs and for your thanks. Your comment has been passed to the service for their feedback.
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Review titled Amazing practice
by Melania Maggiore - Posted on 29 October 2024
I needed guidance in a moment of vulnerability and they gave me the support I needed. I would 100% recommend to a person in need as I was to contact them for therapy. Now I know I can count on someone qualified if I'll ever need it again.
Visited July 2024
Croydon Talking Therapies has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 02 October 2024
I was extremely impressed by the patience and calming nature of my councillor each week. I always felt much better after having our sessions and at the end of it I am able to go back to work without the anxiety from before.
Visited July 2024
Review titled Croydon Talking Therapies
Replied on 15 October 2024
Dear Patient, Thank you for describing your experience of Croydon Talking Therapies and how it has helped you feel less anxious upon your return to work. Your comment will be passed to the service for their feedback.
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Review titled Couldn't recommend enough!
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
The team at the South London and Maudsley NHS Foundation Trust were instrumental in my journey. By openly sharing his own experiences, my contact provided me with invaluable insights and a sense of solidarity. His willingness to discuss his challenges and triumphs gave me the confidence to persevere. Moreover, his unwavering support and genuine enthusiasm acted as a constant source of motivation, making him an exceptional cheerleader in my pursuit of justice. His encouragement and understanding played a crucial role in helping me navigate through difficult times with renewed strength and determination. I couldn't thank him enough!
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 18 July 2024
Dear Patient, Thank you for leaving this comment about your experience of Croydon Talking Therapies. This, including your thanks, will be shared with the service for their feedback
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Review titled Great practice
Rated 5 stars out of 5
by Remi - Posted on 19 July 2024
My experience with Croydon Talking Therapies has been amazing, they have been fully understanding and listen to what I have to say without showing any bias. The therapist that took on my case has been a huge help with me trying to identify patterns/triggers. The tools that they have provided to help manage things with my day to day have also been a great help. A shame that it couldn’t have gone on for longer, but there are many other people that seek assistance and resources are very limited. I wish all colleagues the best and I appreciate the support as do many others. Thank you for being here, we appreciate more than you know
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 19 July 2024
Dear Remi, Thank you for writing about how good your experience of Croydon Talking Therapies was. Your comment, along with your appreciation, will be sent to everyone in the service.
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Review titled Great rapport & meaningful activities
Rated 5 stars out of 5
by John - Posted on 26 June 2024
The rapport with my supporter was great and the weekly CBT activities helped me to move away from my previous situation into a better mindset to deal with my emotions.
Visited June 2024
Review titled Croydon Talking Therapies
Replied on 26 June 2024
Dear John, Thank you for leaving this feedback about how your weekly CBT sessions have helped you. This will be passed to Croydon IAPT.
Information supplied by South London and Maudsley NHS Foundation Trust