Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unique practice
Rated 5 stars out of 5
by Jacqueline Palmer - Posted on 05 December 2023
I was a great experience. Therapist was patient, very supportive, good time keeping and helpful. I gained a lot of my confidence back and advice given was excellent.
Visited October 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Jacqueline, Thank you for commenting on your positive experience of Croydon Talking Therapies and to hear your confidence has returned. This will be passed on to them for their feedback.
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Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 24 September 2023
Found my sessions very helpful and professional but friendly too! I think what I have learnt will be useful if/when I need it. Thank you for all your time and patience.
Visited September 2023
Review titled Croydon Talking Therapies
Replied on 10 October 2023
Dear patient. Thank you for leaving the comment about Croydon Talking Therapies. Your comment and thanks will be passed to the service.
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Review titled Useful practice
Rated 5 stars out of 5
by DEBRA BROWN - Posted on 14 November 2023
The therapist put me at ease and enabled me to talk about issues that were troubling me without judgement. Nor did she suggest solutions based on her own experience. For me, the advantage of talking to a professional rather than friends was that the therapy sessions enabled me to reflect on unhelpful beliefs and learn use tools, exercises and coping mechanisms to see past / dispell them rather than dwelling on negative thoughts that I found debilitating.
Visited September 2023
Review titled Croydon Talking Therapies
Replied on 14 November 2023
Dear Debra, Thank you for leaving this comment about your experience of using Croydon Talking Therapies. It will be passed to the service for feedback purposes.
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Review titled Fantastic Therapist
Rated 5 stars out of 5
by Lynn B - Posted on 18 February 2024
I just wanted to express my deepest gratitude to the wonderful therapists I have been fortunate to meet and have sessions with. I recently received cbt/talking therapy from a lovely therapist who made me feel so comfortable, important and valued. I struggled to attend in the beginning but she didn’t give up on me and on being honest with her, she was very supportive and understanding. I began to feel like I was visiting a friend and I have greatly benefited from the service. I felt privileged to receive this service and I feel that the service doesn’t receive the recognition it deserves. I have received support from Croydon Iapt in the past, a few years ago and thought exactly the same. The service the therapist's provide is invaluable and I really cannot recommend it enough. I tell others who are struggling how easy it is to self refer and how efficient, and thorough the service provided is to each individual. I’m so proud of this service in the borough that I reside in especially as we are on the list of one of the most depressing places to live!! That may well be but the Iapt service is incredible. Thank you all for the amazing service you provide, it’s much needed and appreciated.
Visited September 2023
Review titled Croydon Talking Therapies
Replied on 15 March 2024
Dear Lynn B. Thank you for relaying how positively you experience Croydon IAPT and your particular therapist. This will be passed to them for their feedback.
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Review titled Really helpful experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
I did a 6-session course of Guided Self Help to tackle my anxiety and low self-esteem. My therapist was incredibly supportive, attentive and friendly. I always felt at ease talking to her over the phone and she always made sure I was comfortable. The tools that she gave me and the way she explained them to me was clear, encouraging, and something I now feel confident on applying on my own in my everyday life to continue improving. I am really glad I decided to reach out, and while I still need to work on myself, I feel this experience allowed me to make visible progress. I will definitely recommend it to others!
Visited September 2023
Review titled Croydon Talking Therapies
Replied on 01 November 2023
Dear Patient, Thank you for saying how glad you are for reaching out and being helped by your therapist through Guided Self Help. Your recommendation of the service to others has been passed to the service for their feedback.
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Review titled Helpful Support and Guidance
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2023
The advice and tips I received was helpful to start to make steps to improve my struggles with anxiety and depression.
Visited September 2023
Review titled Croydon Talking Therapies
Replied on 10 October 2023
Dear Patient. Thank you for writing about receiving helpful tips and advice from Croydon Talking Therapies. Your comment will be forwarded to the service for their feedback.
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Review titled Great support
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
Incredibly supportive and resourceful staff. I'm on self-coaching now but I'm thankful for the help I received. I totally recommend Croydon talking therapies to anyone needing mental health support.
Visited August 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear patient, Your thanks and recommendation will be passed to Croydon Talking Therapy Service for their feedback.
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Review titled Wonderful Team
Rated 5 stars out of 5
by Rasa - Posted on 22 August 2023
From the bottom of my heart, I want to say a Big Thank You For This WonderfulTeam! In 6 weeks I'm back on track and starting to understand how I can manage my mood. Once again thank you for your professionalism, understanding, and your patience towards me. Good to know you are not alone on your bad days. Follow the plan, no mood!
Visited August 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear Rasa, Thank you for your comment and thanks. This will be passed to Croydon Talking Therapy Service for their feedback.
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Review titled Kind, supportive and useful therapy
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
I had a great experience with Croydon Talking Therapies. I felt well supported by my therapist, and most of the techniques I was taught worked very well for my problems. For the ones that didn't, my therapist worked with me to find alternatives or adjust them so they did fit. Overall, I feel much better and much more confident about my mental health going forward having completed this course of therapy. Thank you :) The extremely short waiting list was an extra plus!
Visited August 2023
Review titled Croydon Talking Therapies
Replied on 01 November 2023
Dear Patient. thank you for telling us about your experience of Croydon Talking Therapies and how much more confident you are about your mental health going ahead. This will be passed to the service for their feedback.
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Review titled Understanding
Rated 5 stars out of 5
by July Luff - Posted on 22 August 2023
Was worried that I wouldn't be understood as to why and how I was struggling, but my therapist took time to understand my worries and why I had them, I felt listened to and he took his time making g sure I was comfortable the whole way through.
Visited July 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear July, Thank you for making this comment and sharing your initial reservations about speaking with Croydon Talking Therapy Service and that the therapist took the time to put you at ease and listened to you throughout your time together.
Information supplied by South London and Maudsley NHS Foundation Trust