DHC Talking Therapies
Woking Community Hospital, Betchworth, Surrey, GU22 7HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really helped me a lot
Rated 5 stars out of 5
by Robin Richardson - Posted on 29 February 2024
I was treated for low mood and stress, I'm very much better after the course of therapy. You do have to read and do "Homework", engage and interact which was fine with me particularly as I got very noticeable improvements of my symptoms. The therapist was professional / friendly and understanding
Visited February 2024
DHC Talking Therapies has not yet replied.
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Review titled Still waiting!!!!
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2023
Referred 20 weeks ago and still nowhere near seeing a counsellor. This service is of limited value if despite a GP driving the referral the medication prescribed cannot be supported by therapy.
Visited December 2023
DHC Talking Therapies has not yet replied.
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Review titled They are going through a checklist, they don't care at all
by Anonymous - Posted on 27 May 2024
Hi, I signed up for talking therapies after being recommended by my GP. I want to say, first of all, that I have a friend who works for this service and they do an amazing job. I just couldn't talk to them because of how vulnerable I would have been, but I did use this service hoping to find someone like them but more anonymous to be able to open up properly. I was honest and open throughout my talks with the therapist about some deeply personal issues as I knew to make progress you had to put the work in and give it a real try. As a bloke from a tough non-emotional background having always been taught never to show my emotion, this was incredibly uncomfortable. For the first time, I was vulnerable and open about my mental health. After being recommended a therapist and a 7 session program, I invested fully into it for the first two sessions and then raised my concerns in the third about the fact the program was incredibly non-specific, didn't relate to my issues, and wasn't helping me in any shape or form. I was asked to trust the program, and told everything would become clear and so I did. I thought to myself, they are the expert and I should give it my full effort even if I didn't see any relation to my issues just yet. After getting to the end of session 6 and seeing no progress, I became concerned I wasn't being taken seriously and that this person was just checking off a checklist not bothered about my actual mental health. They asked a bunch of random, quite frankly, silly questions. I raised my concerns again and I was told I was one session away from finishing and that session would be the same again as the previous ones. After voicing my concerns again, about not having had any real help on the issues I talked about in my evaluation and the first session, I was told that it didn't really matter as I wasn't thinking of suicide and if I wanted to progress I would be passed to another general therapist one level up there risk scale, of which, I was at the absolute bottom of because I refused to hurt myself at that point. The therapist stated the next therapist would just have another questionnaire that might go slightly deeper. I spoke about my frustrations of opening up and getting no real help but was told they couldn't do anything. It made me shut down and give up. I had a breakdown because even after I followed the advice of friends to use this service and the modern-day advice of opening up about my emotions, I was told that unless I was ready to jump, my mental health was not important. For the month following, I went into a deep depression and contemplated a lot of awful things. Luckily, with the support of my friends who had to do the job of the therapist, I came out the other end but if I didn't have them I wouldn't be here. This service tipped me over the edge, so unless you're about to unalive yourself and cause them to actually find someone who cares/will put the effort in, I do not recommend using it.
Visited November 2023
DHC Talking Therapies has not yet replied.
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Review titled Excellent counselling
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
I was treated for depression via zoom. My counsellor could not have been kinder or more supportive and was really great at picking up on past issues that have made me feel the way I do. At the same time I was given a diagnosis of ADHD and underlying autism, which I found hard to deal with, and my counsellor really helped me feel so much better. There were six sessions of counselling, and everyone added value. The delay in being given the treatment would be my only criticism.
Visited October 2023
DHC Talking Therapies has not yet replied.
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Review titled Well thought out and practical
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2023
I found the course to be very relevant to my anxiety concerns and their insight gave me the tools to manage them.
Visited September 2023
DHC Talking Therapies has not yet replied.
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Review titled Amazing Experience
Rated 5 stars out of 5
by Jacqueline - Posted on 27 September 2023
I attended 4 sessions of CBT counselling for depression. I didn't think 4 sessions would help at all, but I was wrong. My counsellor was fantastic and tailored, within the structure, the CBT for me. I have come a way clearer and with tools to help me should I find myself slipping back. I would really recommend this service to you if you are wanting to work towards helping yourself feel better. I can't recommend my counsellor highly enough. They really did listen and understand. Thank you to all.
Visited August 2023
DHC Talking Therapies has not yet replied.
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Review titled Rubbish, no phone signal to talk and then ghosted
Rated 1 star out of 5
by Clare - Posted on 01 September 2023
Went through the initial assessment, the lady who phoned to discuss whether I would like CBT or counselling was very nice but had no phone signal so ended up having to email me the info for each (not ideal for “talking” therapies…) I had to text to say I’d like counselling as I have cancer and feel like I need it, heard nothing for weeks and no reply asking for an update
Visited August 2023
DHC Talking Therapies has not yet replied.
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Review titled Super service
Rated 5 stars out of 5
by Maryanne - Posted on 14 August 2023
My Dr referred me to talk through the murder of my son as I was overwhelmed dealing with the murder trial. I had 2 sessions. The Therapist was empathetic and I felt heard.
Visited August 2023
DHC Talking Therapies has not yet replied.
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Review titled Great Service
Rated 4 stars out of 5
by Julie - Posted on 16 August 2023
I had 6 sessions with one of your counsellors who was very helpful. She really helped me to understand the feelings I was experiencing. She was full of empathy and I really benefited from the sessions.
Visited August 2023
DHC Talking Therapies has not yet replied.
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Review titled They ghosted me
Rated 2 stars out of 5
by Anonymous - Posted on 05 September 2023
I was so happy to finally be getting help, they told me there was a waiting list of 3-4 months so I wasn't expecting any contact untill then; I randomly saw an email saying I was discharged from the service because they asume I don't need it anymore because I didn't reply in a certain amount of time. It also didn't help that they don't give a warning when they're going to contact you for your assessment (I was in the middle of a driving lesson when they called me), but I emailed them asking if I can continue their service and they ghosted me even though the email says if I wish to use their service in the future I can.
Visited July 2023
DHC Talking Therapies has not yet replied.
Information supplied by Dorking Healthcare Limited (DHC)