Newmedica Eye Health Clinic & Surgical Centre – Worcester
Unit 5 Berkeley Business Park, Wainwright Road, Worcester, Worcestershire, WR4 9FAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Experience
Rated 5 stars out of 5
by Michael Collins - Posted on 02 March 2023
Efficient from the start, appointment made within a few days, surgery followed in less that two weeks. Staff were all friendly, efficient and helpful. Surgery was excellent and I received a follow up call the next day to check up on me. An added bonus was the free parking!
Visited February 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 22 March 2023
Dear Michael Collins, thank you for your review. We are pleased to hear that you had a good experience throughout. We are delighted to hear that your found our team friendly and helpful. Best wishes, Newmedica patient care team
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Review titled Excellent experience
Rated 5 stars out of 5
by Susan Box - Posted on 24 February 2023
From beginning to end everything was quick and efficient. Every member of staff was friendly, polite and helpful. Can honestly say that I will be very happy to return for my 2nd procedure. Thank you all
Visited February 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 01 March 2023
Dear Susan, Thank you for your review. We are delighted you had a good experience with us and we appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Very efficient and caring
Rated 5 stars out of 5
by Cathryn Greenwood - Posted on 14 February 2023
Excellent service from start to finish. Staff at Newmedica were very caring and professional. The service was delivered promptly and efficiently. Thank you.
Visited February 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 01 March 2023
Dear Cathryn, Thank you for your review. We are delighted you had a good experience with us and that you found our team caring and professional. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Wonderful
Rated 5 stars out of 5
by Steve - Posted on 05 February 2023
Staff very friendly and informative. I was put at ease as soon as I entered. The whole process was carried out extremely professionally and I was able to ‘see’ the results in 24 hours.
Visited February 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 06 February 2023
Dear Steve, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. Best wishes, Newmedica patient care team
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Review titled Great practice
Rated 5 stars out of 5
by Robert Dovey - Posted on 12 January 2023
Friendly. Everyone keeps calm, and reassuring. Would recommend anyone to use these people. Not nervous about having my second procedure.
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 30 January 2023
Dear Robert, thank you for your review. We are pleased that you had a good experience throughout your journey with Newmedica and that the team helped you feel calm and reassured. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Excellent efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
First class, efficient friendly service. Excellent no hanging about, always on time, reception and staff great
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 30 January 2023
Hello, thank you for your review. We are pleased that you had a good experience throughout your journey with Newmedica and that you found that we always ran on time. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Excellent efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
First class, efficient friendly service. Excellent no hanging about, always on time, reception and staff great
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 20 January 2023
Hello,, We are pleased that your experience was first class. We appreciate you taking the time to leave this review. Best wishes, Newmedica patient care team
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Review titled A very positive experience
Rated 5 stars out of 5
by Eileen T - Posted on 06 February 2023
I have now had both cataracts removed - the first being early December and the second in January 2023. From first appointment at the end of November to the final procedure at the end of January my experience was very positive. Right from the reception staff through to technicians and on to the operating staff I was made to feel safe and welcome. Explanation given at each test or procedure and I was made to feel at ease. I felt far less anxious than anticipated and can highly recommend this company.
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 07 February 2023
Dear Eileen, we appreciate you taking the time recommend us and are delighted to hear that you had a good experience. We are pleased that our team helped you feel safe, welcome and that you felt well informed. Best wishes, Newmedica patient care team
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Review titled Avoid the Saturday Surgeon at Worcester
Rated 1 star out of 5
by Keith Watson - Posted on 05 June 2023
I had my cataract operations in January & April and I now have what I believe is called minus misphotopsia which is I have dark lines on the outside edge of my eyes in both eyes my right eye being the worse, the best way I can describe it is it’s like looking permanently out through a ships round porthole. I also have several black floater’s in my right eye one right in the middle of my vision. I really wish I hadn’t had to have this operation I just don’t feel as confident as I did before having it.
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 12 June 2023
Dear Keith Watson, Thank you for taking the time to feedback to us. We do expect that our service ensure patients experience a very high standard of care and have a great experience with us. We are keen to investigate this further if you could please contact Josh Raden, Operational Director or Laura Doran, Service Manager on 01905 671637 or email worcester@newmedica.co.uk.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2023
This is the second time for a second cataract for my mother-in-law and both times have been so positive for her. I think the experience of the first has diluted the anxiety and the care of your the staff has been nothing but exemplary. Thank you
Visited January 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre – Worcester
Replied on 20 January 2023
Hello, thank you for your review. We are pleased to hear that your mother-in-law has had a good experience with us for both her cataract treatments. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited