Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
19D Brighouse Court, Barnett Way, Barnwood, Gloucester, Gloucestershire, GL4 3RTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse.
Reviews
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Review titled A very pleasant experience.
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
I had a cataract removed, and was very apprehensive prior to my operation. All the staff were re-assuring and I was treated very sympathetically.
Visited October 2023
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled A Good Experience
Rated 5 stars out of 5
by Sian Fielder - Posted on 22 October 2023
I went to New Medica for a pre op consultation and immediately felt very comfortable being here , I was made to feel welcome. The day of my surgery followed quickly and again I was put at ease. I was called through where I was asked a few questions and I then had some eye drops applied , three times , I then spoke to the surgeon who was very calming and he explained everything. Shortly after I was taken to theatre where I was greeted by some very nice and helpful nurses , at every stage the surgeon explained what was happening, I felt absolutely nothing and before I knew it the op was over and I went back home . I highly recommend this clinic and all the staff all in all a Good Experience
Visited October 2023
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled Worsted service
Rated 1 star out of 5
by Mariana Nitu - Posted on 26 September 2023
The cataracta surgery which was supposed to be done today, on 25 September,at Newmedica Gloucestershire, Brighouse, this is a cataract surgery, and in the last minute, with a notice of a few hours, with no prior consultation ,just by phone,they informed me that this surgery is cancelled. I was waited 3 months for this surgery, and they said to wait another month because of the complexity of the operation. I need to have this surgery as soon as possible as I am in the position of loosing my job, which is part time, and I am in the situation to not be able to drive to the job, to not be able to continue to pay my facilities, and to live . I am not supported by nobody, neither from family or to receive benefits, I just need to have this surgery urgently, to permit me to sustain myself working properly, with Healthy Eyes. They condamn me not the dead, being unable to have a job to live. I have send a request to make an intervention to the management team, which, unfortunately, after I have contacted them, they just served me a cliche about my safety, and with no favourable results . They need to contact a specialist to make my surgery and that is imperious necessary immediately, because after a month following the last consultation, my cataract has been expanded, covered my eye, and is visible as a white spot. I am in a dangerous risk to become blind, and waiting another month as per they said is to risky to save my eye, and in this case I need you to support me in my situation.
Visited September 2023
Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse has not yet replied.
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Review titled First-rate clinic and first-rate treatment
Rated 5 stars out of 5
by Mary Epke - Posted on 14 August 2023
I was extremely nervous —anything to do with one’s eye is worrying . But everyone at the clinic was great . Surgery was quick and painless . The surgeon was so professional and explained everything . I’ve told all my friends about this great experience .Can’t get over the fact that what I was dreading was a comfortable painless procedure . Thank you everyone at Newmedica
Visited August 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 21 August 2023
Dear Mary Epke, we are pleased to hear that our team helped you feel at ease and you felt everything was well explained. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Friendly and competent
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
Clear explanation from friendly competent professional staff from reception, initial consultation to surgery and post operation.
Visited July 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 21 August 2023
Thank you for leaving a review. We are pleased to hear that you found our team friendly and professional throughout your journey with us. Best wishes, Newmedica patient care team
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Review titled Fantastic caring staff and superb treatment
Rated 5 stars out of 5
by Avril - Posted on 10 July 2023
I was very scared at my first cataract op. The staff were all amazing, looked after me with care and consideration. Post operative care instant and available by phone. Followed the rules for post operative self care re drops etc and, amazingly I have proper sight in my left eye, colours and light perfect. Can’t wait for my right eye op to catch up. I’m an artist Potter, So very grateful for this treatment. Thank you all at Newmedica. Hopefully see you again soon for eye 2.
Visited June 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 11 July 2023
Dear Avril, Thank you for your review. We are delighted to hear that you had a good experience and that our team helped you feel at ease. Best wishes, Newmedica patient care team
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Review titled Get it done now
Rated 5 stars out of 5
by John Curtis - Posted on 14 June 2023
Couldn't be any easier walked in at 8:30am and after filling out the paperwork I went too have my eye treatment started with eye drops,then after that on to the operation where every thing was so clean then walked out the door at 10am and home to rest.If you need cataract surgery go to this company.
Visited June 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 21 June 2023
Dear John Curtis, we are delighted to hear that you had a good experience. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled New Eyes
Rated 5 stars out of 5
by Roger M Newell - Posted on 31 May 2023
The procedure followed was similar to that for the first eye, except the operating table was horizontal rather than with my head tipped slightly downwards. I found in this position it was more difficult for me to hold my head as requested by the surgeon.
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 12 June 2023
Dear Roger Newell, thank you for your review. We are keen to ensure that all of our patients are as comfortable as possible during their visit. If you would like to send further details please email – gloucestershire@newmedica.co.uk, we will be happy to look into this. Best wishes. Newmedica patient care team
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Review titled Very efficient
Rated 5 stars out of 5
by Mrs W - Posted on 10 May 2023
I have waited since December 2022 for Laser treatment, I have been unable to drive more for than 3 years due to cataracts. However, as soon as I contacted Newmedica I was given an appointment. My treatment was carried out quickly by very friendly and helpful associates and a consultant. I would not hesitate to recommend them to anyone .
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 12 June 2023
Dear Mrs W, we appreciate you taking the time to recommend us. We are pleased to hear that you had a good experience and felt our team were helpful and efficient. Best wishes, Newmedica patient care team
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2023
Exselant service from start to finish had no problems staff were relay great and versillitys were spot on
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Gloucester Brighouse
Replied on 12 June 2023
Thank you for taking the time to leave a review. We are delighted to hear that you found our team helpful. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited