Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Hadrian House, Balliol Business Park, Newcastle upon Tyne, NE12 8EWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newmedica Eye Health Clinic & Surgical Centre - Newcastle.
Reviews
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Review titled First class experience from start to finish
Rated 5 stars out of 5
by Susan - Posted on 22 October 2024
I had cataracts removed at Newmedica in September and received first class treatment. The improvement in my vision post op is phenomenal. I would not hesitate to recommend Newmedica to others.
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Thank you so much for your feedback. We’re delighted to hear that your cataract surgery went smoothly and that the improvement in your vision has been phenomenal. It’s fantastic to know you had a first-class experience with us, and we appreciate your recommendation. Best wishes, Newmedica Patient Care team
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Review titled Cateract Procedure
Rated 5 stars out of 5
by Elizabeth Kelly - Posted on 30 September 2024
I was very nervous before the day of the procedure. The staff were all fantastic and I felt very much at ease. The procedure was over before I knew it. Very nice team
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Elizabeth Kelly, Thank you for your kind feedback. We’re so pleased to hear that our friendly staff were able to put you at ease and that you had a good experience. Best wishes, Newmedica Patient Care team
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Review titled Outstanding
Rated 5 stars out of 5
by Stephen Hitchen - Posted on 24 September 2024
My experience as a patient at NewMedica was non plus ultra: the team were highly knowledgeable and expert, with a perfect combination of professionalism, efficiency,and personal care for me as a patient. Procedures were explained with clarity and no question was too much trouble. I was made to feel relaxed and comfortable. The procedure itself was amazing - not the slightest discomfort and carried out quickly snd with great expertise. Follow-up advice was extensive and very useful. Clearly, considerable thought has gone into the procedures and processes at NewMedica, resulting in outstanding patient experience and clinical outcomes. I highly recommend NewMedica.
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Stephen Hitchen, Thank you for sharing such a detailed and glowing review of your experience at Newmedica. We are absolutely delighted to hear that you felt supported and cared for by our expert team. Your kind words about our professionalism, efficiency, and personal care mean the world to us. It’s wonderful to know that the procedure was carried out smoothly and without discomfort, and that our follow-up advice was helpful for your recovery. We’re so pleased that our thoughtful approach to patient care and clinical processes made a positive impact on your experience. Best wishes, NewMedica Patient Care team
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Review titled Great practice
Rated 5 stars out of 5
by Terry - Posted on 20 September 2024
Everyone was helpful and very informative and they went above and beyond to make sure I was at ease with what was going to happen. All the staff were brilliant
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Thank you for sharing such kind feedback. We’re so glad to hear that our team went above and beyond to ensure you were at ease and fully informed throughout your experience. Best wishes, Newmedica Patient Care team
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Review titled Brilliant practice
Rated 5 stars out of 5
by Stephen Viggor - Posted on 11 September 2024
Everyone was so helpful happy & friendly made me feel at ease excellent staff could not fault anything
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Stephen Viggor, Thank you for your lovely feedback! We’re delighted to hear that our happy and friendly team made you feel at ease and that you found the care from our staff excellent. Best wishes, Newmedica Patient Care team
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Review titled Great practice
Rated 1 star out of 5
by Raymond knott - Posted on 30 September 2024
Excellent service. Staff very friendly and very professional Eye surgery went extremely well very pleased with the result
Visited September 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Raymond Knott, Thank you for your wonderful feedback. We’re so pleased to hear that you had an excellent experience with us, and that both our staff and your eye surgery met your expectations. It’s fantastic to know that you’re happy with the result of your surgery. Best wishes, Newmedica Patient Care team
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Review titled Fantastic practice
Rated 5 stars out of 5
by Allison Donnelly - Posted on 04 September 2024
They were all lovely, explained everything and asked if I had any questions, fantastic you go in and lovely asked to help yourself to tea or coffee coffee they put you at ease
Visited September 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Friendly and helpful staff
Rated 5 stars out of 5
by Ms S Cansfield - Posted on 17 August 2024
The staff made you feel valued at all times. They were very professional in the way everything was processed too.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Reassuring and efficient
by Eric - Posted on 09 August 2024
Following initial my assessment appointment I was given a date for my cataract surgery a few days later. I was welcomed on arrival and the nurse having checked my details and started preparing my for the procedure. She explained what was to happen, ensuring I fully understood and answering any questions. She was throughout pleasant and reassuring. The surgeon introduced himself, again checking I fully understood what would happen and i was to proceed. Then when nurse took me through to the Operation theatre the surgeon introduced the other 2 members of his surgery team. The Op then started with the surgeon talking me through each stage as it took place. It was far better than I anticipated, I felt no discomfort and it was over in a surprisingly short time. Having thanked the surgical staff, the nurse took me to another room, to have short sit down and watch a video of what to expect next and how to care best for my eye following the procedure. I was able to leave shortly after, having found the whole experience for easier and pleasant than I could have imagined. If I ever need a cataract Op on my other eye, I would definitely choose Newmedica and would recommend them to family and friends.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Newmedica Cataract Procedure
Rated 5 stars out of 5
by Norman Robinson - Posted on 09 August 2024
Everyone involved was friendly, professional & helpful. I was more comfortable with the procedure than i had expected.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
Information supplied by New Medical Systems Limited