Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Hadrian House, Balliol Business Park, Newcastle upon Tyne, NE12 8EWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newmedica Eye Health Clinic & Surgical Centre - Newcastle.
Reviews
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Review titled Fabulous Facility
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2024
Excellent facility & great staff. They really make you feel more relaxed with the entire experience. All stages were explained to me & made sure I was happy all the way through. Highly recommend!
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Malcolm Burke - Posted on 29 August 2024
Welcoming, professional staff and a comfortable, reassuring environment. I have been kept fully informed by letter and 'phone throughout. Second eye now treated and vision improving daily, thank you.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Great Service.
Rated 5 stars out of 5
by Richard Griffiths - Posted on 24 August 2024
Appointment within 7 working days of referral, treatment within 3 days of assessment. Friendly efficient staff. Excellent service. Well done.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Extremely professional
Rated 5 stars out of 5
by Tina Stroud - Posted on 22 August 2024
This clinic was extremely professional but also empathetic. Everyone from surgeon to health assistants worked so well together as one team. There was an amazingly caring attitude in every single person I saw on both visits. It was extremely well organised and so clean and welcoming. I would recommend this clinic to anyone as I was in and out in under 1.5 hours. But never rushed.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mr P Swindle - Posted on 30 August 2024
Staff were courteous and very professional. Pre-treatment and op procedure explained clearly and in detail.
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Quick and efficient
Rated 5 stars out of 5
by Jacqueline Ellis-Smith - Posted on 29 August 2024
Great, speedy and professional recovery experience from start to finish. Would highly recommend using this service straight from optician to surgery
Visited August 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Excellent service and care
Rated 5 stars out of 5
by Peter Williams - Posted on 12 July 2024
I was made to feel very comfortable from the start to the finish of the procedure. Received a thorough explanation of the process at each stage
Visited July 2024
Newmedica Eye Health Clinic & Surgical Centre - Newcastle has not yet replied.
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Review titled Very very satisfied
Rated 4 stars out of 5
by Alan Scott - Posted on 08 August 2024
The whole procedure was well organised and seems to me to be competently and painlessly executed. My only problems have been that (1) without my wife's help I would have been unable to administer the eye-drops provided and I do find reading and computer use difficult with only one eye able to focus at short range (Hopefully this will prove a short term problem until I am able to get new spectacles prescribed).
Visited July 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Alan Scott, Thank you for sharing your feedback with us. We’re pleased to hear that the procedure was well-organised and pain-free. We completely understand that managing eye drops and adjusting to changes in vision can be challenging during recovery, and we appreciate you highlighting these concerns. Best wishes, Newmedica Patient Care team
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Review titled Faultless service
Rated 5 stars out of 5
by Peter Storey - Posted on 24 July 2024
Following my referral from Specsavers Morpeth I have had my Pre-Op and cataract surgery within a week! Newmedica are a brilliant out of town facility for eye surgery with plenty of free parking. The staff are super friendly but very professional and put me at ease for my cataract op. I got the impression they all love working together in this spotless new building which makes for a happy environment that produces results. My operation went very smoothly, pre-op the nurse took great care to explain each stage leading up to the op itself giving me every confidence in what was to come. The surgeon too provided all the information necessary throughout the op and I was grateful to have someone with such skill performing this delicate procedure. I cannot praise everyone involved in my day at Newmedica enough. Thank you all.
Visited July 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Peter Storey, Thank you so much for your feedback. We’re thrilled to hear that your experience at Newmedica was smooth, from the referral and pre-op to the cataract surgery itself. It’s fantastic to know that our team made you feel at ease and confident throughout the process, and we’re delighted that the entire experience exceeded your expectations. We’re also pleased to hear that you enjoyed the welcoming environment, the spotless facility, and the care provided by our staff, all of which contribute to making your visit as comfortable as possible. Best wishes, Newmedica Patient Care team
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Review titled Newmedica
Rated 5 stars out of 5
by Kevin miller - Posted on 29 July 2024
The surgeon and staff amazing Talked telaxed amazing Cataract operation was as painless as measurable The nurse lovely nurse And a surgeon who was informative kind warm and gave me zero pain or concerns Looking forward ….. yes looking forward to my next eye being done
Visited July 2024
Review titled Newmedica Eye Health Clinic & Surgical Centre - Newcastle
Replied on 02 January 2025
Dear Kevin Miller, Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with both the surgeon and our staff. It’s fantastic that the cataract operation was as painless as possible and that you felt informed, cared for, and at ease throughout the process. Best wishes, Newmedica Patient Care team
Information supplied by New Medical Systems Limited