Newmedica - Hampshire
St. Andrews House, 4400 Parkway, Whiteley, Fareham, PO15 7FJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reassured, professional all round
Rated 5 stars out of 5
by Colin - Posted on 25 April 2024
Not my first cataract op, but first with NewMedica for Jersey's waiting list. Can't find any faults...as a retired SRN!
Visited April 2024
Review titled Newmedica - Hampshire
Replied on 17 June 2024
Dear Colin, Thank you for leaving a review. We’re really pleased you had a great experience and it all went well. Best wishes, Newmedica patient care team
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Review titled Waiting Time
Rated 4 stars out of 5
by Phyllis Bleszynski - Posted on 16 April 2024
I was very impressed at my first appointment at the speed & efficiency of the process. My followup appointment yesterday was a totally different experience. On arrival I was told that there was a bit of a wait. However two hours later I was still waiting to see my consultant. I had ascertained the sequence of appointments but .when it came to mine another patients name was called out. It was now more than two hours since arrival & I had to pull out of the queue & made another appointment for 2 weeks time. Whilst I acknowledge that some appointments can take much longer I am of the opinion that this time delay is unacceptable & it resulted in a very disappointing experience & a very stressful day. The reception staff were very helpful & courteous trying to manage a difficult situation.
Visited April 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for taking the time to share your experience with us. We understand this is a stressful time and it must have been frustrating. If you would like us to get in touch with you to discuss this matter further, please contact us via newmedica.hampshire@nhs.net and we can investigate the matter further. Best wishes, Newmedica patient care team
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Review titled Great Service
Rated 5 stars out of 5
by Clive Collins - Posted on 22 March 2024
I’m very happy with the treatment and level of care received during the course of my Cataract operation. Right from the initial assessment , the operation and after care I’ve felt supported and put at ease right through the entire process. Please pass on my thanks to everyone involved for putting mind at rest during each stage .
Visited March 2024
Review titled Newmedica - Hampshire
Replied on 17 June 2024
Dear Clive Collins, Thank you for leaving a review. It’s great to hear such nice feedback and we’re so pleased you had a great experience at the clinic and you felt so supported. Best Wishes, Newmedica patient care team
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Review titled Great Practice
Rated 5 stars out of 5
by Manuel Goncalves - Posted on 02 August 2024
From the moment I arrived the staff and service that I received was fantastic. Really appreciated everything that you did for me
Visited January 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic and thank you for the feedback. Best wishes, Newmedica patient care team
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Review titled First Class Medical Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
Impressed by my initial appointment for cataract surgery. Staff efficient and friendly without being intrusive. They instilled complete confidence in me. Clean modern facility with up to date equipment.
Visited November 2023
Review titled Newmedica - Hampshire
Replied on 18 January 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience with us and that you found our team friendly and efficient. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited