Newmedica Surgical Centre - Ipswich
London House, Hadleigh Road, Ipswich, IP2 0EEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Newmedica Surgical Centre - Ipswich.
Reviews
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Review titled Kind caring practice
Rated 5 stars out of 5
by Lyn - Posted on 22 January 2024
From initial assessment to getting an appointment -quite quickly I thought-I was treated with kindness ,care and efficiency . Everyone was helpful, friendly and communicative .. they do this,day in day out but I felt as if I was the only patient that day . A really great set up and if you’re having any qualms about cataract surgery ,please don’t . These people will take good care of you ! And it is so lovely to see clearly again ! Thank you .
Visited January 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Nothing to fault
Rated 5 stars out of 5
by Jimmie - Posted on 29 January 2024
Ample car park,everywhere clean,comfy chairs,tv on wall,free coffee & free wi-fi.all members of staff helpful & knowledgeable all the way through pre-op to post-op.op itself was a breeze,called 24 hrs later to check all ok,cannot fault or praise the staff enough,thank you all.
Visited January 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled amazing service
Rated 5 stars out of 5
by Kostas Arvanitidis - Posted on 20 January 2024
I had surgery on january 15th, I am so please with the service that I got from the staff and doctor, 5/5 service for cleanliness, attentiveness, and politeness. I would definitely recommend the clinic to others. I was looked after very much and felt at ease at all times.
Visited January 2024
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Cataract removal
Rated 5 stars out of 5
by Margaret - Posted on 10 December 2023
Brilliant. I was very apprehensive about the procedure, but this was needless. I was treated with respect throughout, and was well informed at every step,from the first set of eye drops to the discharge to go home. During the removal, a nurse was available to hold my hand. Everything that would happen was explained, and I was informed of any noises that I would hear. The whole process took less than 30 minutes, and was painless. When I was taken to the final room to have my aftercare explained, my husband was able to join me. We were offered tea or coffee and biscuits, and when I asked if they were gluten free the nurse produced a separate pack from the drawer. A good example of patient care. They followed all this with a phone call the next day, to check that I was okay and to let me know that I could phone them if I had any concerns.
Visited December 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
Everyone was very caring, helpful and reassuring. Prompt service was received from the initial assessment right through to the surgery. Could not ask for better service.
Visited December 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Smooth, Seamless care, Kind Caring Staff
Rated 5 stars out of 5
by S Faithfull - Posted on 08 December 2023
From the first outpatient appointment to the surgery - smooth, seamless care, kind, caring staff and clear explanations. Than you.
Visited November 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Joseph Conway - Posted on 23 November 2023
Thank you Newmedica Ipswich. A visit to correct my eyesight by laser on 22/11/23 was carried out with minimum fuss and admin. The professional and friendly approach to my visit was second to none and I thank everyone concerned; and now, as I type this I can see clearly for the first time in a long time. Thanks again.
Visited November 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled I was attended to promptly.
Rated 5 stars out of 5
by W Ford - Posted on 18 December 2023
I arrived on time as was attended to promptly, the procedure was explained. I was finished in less than 90 minutes.
Visited November 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Well organised procedure
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
Cataract operation performed without undue delays. All staff were polite and helpful. Good car park and waiting room area.
Visited October 2023
Newmedica Surgical Centre - Ipswich has not yet replied.
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Review titled Five star treatment centre
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2023
Everyone, from the moment of entering the clinic to the end, was extremely friendly and efficient. They put me at ease and explained everything all the way through.
Visited September 2023
Review titled Newmedica Surgical Centre - Ipswich
Replied on 03 October 2023
Dear patient, thank you for taking the time to leave us feedback. We are delighted to hear that you had a good experience with us and that you found our team friendly and efficient. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited