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Newmedica Surgical Centre - Shrewsbury

Unit 2 Anchorage Avenue, Shrewsbury, Shropshire, SY2 6FG

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Newmedica Surgical Centre - Shrewsbury.


Reviews

Displaying 1 to 10 of 23

  1. Review titled Newmedica the Best

    Rated 5 stars out of 5

    by Durran David Mi Braham - Posted on 13 May 2024

    I have just had my cataract surgery on my left eye at Newmedica, Shrewsbury. The receptionist, Nurses and Surgeons were absolutely brilliant. They are extremely well organised and efficient. My fears of any pain or discomfort were groundless and I am actually looking forward to having my right eye operated on I can not thank them all enough for the most professional service and expertise they have given to me. Thank you so much as I have already begun to reap the benefits of your skills.

    Visited May 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 12 June 2024

    Hi Durran, Thank you very much for the wonderful feedback. We're pleased you felt at ease during the procedure and our wonderful team made you feel comfortable and reassured. We look forward to seeing you again at your next appointment. Kind Regards Newmedica Patient Care Team

    Report as unsuitable


  2. Review titled Unfounded Fears

    Rated 5 stars out of 5

    by Caroline - Posted on 07 June 2024

    Was dreading my first cataract operation. On arrival i was put at ease by a lovely receptionist, within 5 minutes i was taken into a side room for pre op preparation where again everything was explained along the way.within no time i was taken into the surgery where the procedure was carried out in approximately 10 minutes. Every explained along the way. Taken into recovery room where i had a lovely cup of tea and then discharged. Next day i had a follow up phone call checking if everything was ok. The results are outstanding, cant wait for other eye to be done. Thank you Newmedica, first class service, brilliant and compassionate staff.

    Visited May 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 12 June 2024

    Hi Caroline, Thank you so much for leaving us this wonderful review for our team at Newmedica Shrewsbury. We're delighted to hear you were so happy with the care and treatment received. Best wishes Newmedica Patient Care Team

    Report as unsuitable


  3. Review titled Excellent practice

    Rated 5 stars out of 5

    by Margaret Lloyd - Posted on 16 April 2024

    Very professional & friendly staff who explain the procedures carefully & put you at your ease. I am able to now see distances clearly with my right eye. I have already been contacted with an appointment for the cataract operation on my other eye, as I now have an imbalance in sight in four weeks time. Couldn't be happier.

    Visited April 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Margaret Lloyd, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. Best wishes, Newmedica patient care team

    Report as unsuitable


  4. Review titled Excellent from start to finish

    Rated 5 stars out of 5

    by martin Thomas - Posted on 27 March 2024

    From my first contact to my discharge after the op was finished was excellent regarding staff friendliness and competence. The facilities are new and parking is plentiful. I especially appreciated the surgeon informing me of what she was doing throughout the op. There was not much time sitting waiting which is admirable. Many thanks for the care and service I received.

    Visited March 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Martin Thomas, thank you for your review. We are delighted to hear that you had a good experience throughout your journey. We are pleased that you felt well informed and had little waiting time. Best wishes, Newmedica patient care team

    Report as unsuitable


  5. Review titled Best Eye Practice

    Rated 5 stars out of 5

    by Mr Roy Phipps - Posted on 17 March 2024

    From initial pre-op to actual surgery every step was explained and in a really assuring way which was really helpful. All the staff were brilliant and I would recommend this facility for looking after their patients.

    Visited March 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Roy Phipps, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel well informed and reassured. Best wishes, Newmedica patient care team

    Report as unsuitable


  6. Review titled Great prectice

    Rated 5 stars out of 5

    by Anonymous - Posted on 09 April 2024

    All of the staff were very friendly and patient. When my other eye needs to be done I will definitely be going back to Newmedica to have it done

    Visited March 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Hello, thank you for your review. We are delighted to hear that you had a good experience with us. We look forward to seeing you again in the future. Best wishes, Newmedica patient care team

    Report as unsuitable


  7. Review titled Fantastic service

    Rated 5 stars out of 5

    by Di Carrington - Posted on 22 March 2024

    I am full of high praise for the team at Newmedica in Shrewsbury. From the first phone call to a brilliant outcome, everyone has been kind, professional, efficient and friendly. Everyone wanted the best care and outcome, the smallest of kind acts were offered and given with a warm smile to ensure I was relaxed and comfortable. Explanations were given well easing my anxiety. The consultant made sure she understood my needs to help her select the best lens for me, she spoke calmly and soothingly to ensure I was at ease during the procedure. The nurses were wonderful, ensuring my needs were met (including a cushion under my knees while I was lying flat - bliss). The team deserves to be proud knowing they provide a high class service. I am struggling to find the words that they truly deserve. Thank you so much.

    Visited March 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Di Carrington, thank you for your review. We are delighted to hear that you had a good experience throughout your experience with us. We are pleased that the team helped you feel at ease and comfortable. Best wishes, Newmedica patient care team

    Report as unsuitable


  8. Review titled Wonderful people

    Rated 5 stars out of 5

    by Jonathan Lye - Posted on 23 February 2024

    Superb service from start to finish. A really great team of people who are highly professional, yet incredibly supportive throughout. 10/10 on every level.

    Visited February 2024

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Jonathan Lye, thank you for your review. We are delighted to hear that you had a good experience throughout your journey with us. We are pleased to hear that you found our team highly professional and supportive. Best wishes, Newmedica patient care team

    Report as unsuitable


  9. Review titled The whole process was smooth and efficient

    Rated 5 stars out of 5

    by JA Stocks - Posted on 08 December 2023

    The whole process was smooth and efficient. Staff were highly professional whilst at the same time making me feel at ease. Highly recommended!

    Visited November 2023

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 19 December 2023

    Hello, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. We appreciate you taking the time to leave a review. Best wishes, Newmedica patient care team

    Report as unsuitable


  10. Review titled Perfect

    Rated 5 stars out of 5

    by Mrs Jackie Brookes - Posted on 06 February 2024

    I had my cataracts done Oct and Jan of this year. My experience was brilliant. Absoulutely brilliant. They are so professional and what lovely people. So friendly made me feel at ease. Highly recommend them. Thank you so much

    Visited October 2023

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    Review titled Newmedica Surgical Centre - Shrewsbury

    Replied on 18 April 2024

    Dear Jackie Brookes, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. Best wishes, Newmedica patient care team

    Report as unsuitable




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