SpaMedica Birmingham
Apex House, Embassy Drive, Calthorpe Road, Edgbaston, Birmingham, West Midlands, B15 1TRContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Birmingham.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Carol Glazzard - Posted on 04 October 2024
What a wonderful place to have treatment from Reception to Pre Assessment to Operation everyone was warm welcoming and caring, from being a very nervous patient I came away saying what an amazing experience! ! You couldn’t have done anymore and if I have to return for another Cataract Operation , I hope I will be looked after with the same welcome and won’t be as nervous or worried as I was on day one , thank you x
Visited October 2024
SpaMedica Birmingham has not yet replied.
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Review titled First Class
Rated 5 stars out of 5
by Joan Taylor - Posted on 02 October 2024
I have visited this hospital 4 times during the last 9 months and each time I have been looked after by friendly staff, who made my stay comfortable, Thank you for your kindness. Both my eyes are good.
Visited September 2024
SpaMedica Birmingham has not yet replied.
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Review titled Great venue
Rated 4 stars out of 5
by Anonymous - Posted on 12 September 2024
Greeted by a lovely nurse on arrival. All staff friendly. The only thing i would suggest is to inform patients the expected duration of assessment appointment is 2-3 hours
Visited September 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello, we’re delighted to hear that you had such a positive experience at SpaMedica and thank you for your helpful suggestion regarding appointment duration. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Linda V Tetlow - Posted on 26 September 2024
I was worried about the whole procedure, very nervous. All the staff nurses, surgeons etc made me very welcome, they were all very professional and helpful, they all put my mind at rest, so I soon calmed down. The whole procedure was done very quickly, no pain or discomfort was felt. outcome very happy.
Visited September 2024
SpaMedica Birmingham has not yet replied.
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Review titled Well recommended
Rated 5 stars out of 5
by Judi Taylor - Posted on 06 September 2024
First class attention from all the Staff. They were friendly, professional and the procedure for surgery was fully explained at all stages. Excellent at every level. Highly recommended.
Visited September 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Dear Judi, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled An excellent experience
Rated 1 star out of 5
by Dr Brian R. Hazel - Posted on 18 August 2024
All staff at every stage of the procedure to have a cataract removed were smiley, helpful and completely reassuring. At each stage, the nurse gave full and helpful explanations as to what was happening. There was quite a long wait between the anaesthetic drops being administered and one actually getting into the operating theatre: about an hour and a half. Once in, the atmosphere was very professional and concerned with me and my comfort. During the operation, there was no discomfort, one having just to continue to stare into a very bright light. Soft, reassuring words throughout as the main surgeon oversaw the trainee actually doing the removal. Very sympathetic and understanding discharge nurse who spelled out the care required of me for the following 2 weeks.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Dr Brian, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Outstanding performance
Rated 5 stars out of 5
by Sheila Galli - Posted on 25 August 2024
Today I attended SoaMedice to have one of my cataracts removed and I was extremely nervous but all the nurses and staff that attended me were very sympathetic and put me at ease. Every step if the way staff were friendly and reassuring and in the theatre again. I have to say I’m clostraphobic but the surgeon sorted that problem quickly and I was put at ease. I have to have my other eye done in a few weeks and I am no longer worried as the experience and service I received by all the staff was outstanding.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Sheila, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Great experience
Rated 5 stars out of 5
by Beryl - Posted on 29 August 2024
I had an eye operation at Spa Medica Birmingham in August 2024. Helpful staff. Quick service. Clinic was clean. Provided good information. Would recommend to family and friends.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Dear Beryl, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled Stress free
Rated 5 stars out of 5
by Madge Sumner - Posted on 26 August 2024
Although apprehensive I needn't have been. The operation was painless and all the staff I met were professional, very helpful and friendly. I qualified for transport so what can I say - door to door service. The whole experience was stress free. Thank you to all concerned with this wonderful service.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Madge, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Made surgery a calming experience
Rated 5 stars out of 5
by George Hodgetts - Posted on 05 August 2024
Had Cataract surgery and was treated very professionally and friendly and the facility was top class. It took the anxiety away from the procedure with a calming influence.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello George, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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