SpaMedica Birmingham
Apex House, Embassy Drive, Calthorpe Road, Edgbaston, Birmingham, West Midlands, B15 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cataract surgery
Rated 5 stars out of 5
by Janet Downton - Posted on 23 July 2024
Thank you to all staff and surgeons for looking after me today and making me feel comfortable I would recommend spa medica to anyone because I think it’s a fantastic hospital and I’m looking to returning to have my left eye done
Visited July 2024
SpaMedica Birmingham has not yet replied.
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Review titled Exceptional place
Rated 5 stars out of 5
by Susan patient - Posted on 23 July 2024
Well organised & staff very welcoming. Caring and very informative . Making you at ease from first contact to last. Lovely place.
Visited July 2024
SpaMedica Birmingham has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Kathleen smith - Posted on 24 July 2024
Thank you too all the staff at spar medica Birmingham had both eyes done but from first to the second eye staff were so careing and thoughtful to my needs even lifted the cover so I could see out my good eye big thank you too everyone at spar medica Birmingham you are wonderful and I would highly recommend your services too anyone
Visited July 2024
SpaMedica Birmingham has not yet replied.
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Review titled Great care taken to accomodate disability
Rated 5 stars out of 5
by Rev Stephen Forbes - Posted on 26 July 2024
Throughout both my visits to this hospital I found all the members of staff to be very careful in how they dealt with my several disabilities. The very professional staff took great care to keep me safe and comfortable. They were also very careful to ensure that I was fully informed of all that was going on in my assessment and treatment. They also accomodated my desire to move myself at the centre. The surgeon was very careful to ensure that each thing done during the operation was fujlly explained before he did anything. At all times I was confident in the staff looking after me and the kindness and courtesy evident in their behaviour. I can only thank all the staff for an incredible experience especially for the way they dealt with my inevitable anxiety. I would also like to comment very positively onboth the website and the booklets given to me during my time at the centre.
Visited July 2024
SpaMedica Birmingham has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Susan Price - Posted on 21 July 2024
I have now had cataracts removed from both of my eyes, at this clinic. I didn’t know what to expect but I was very pleasantly surprised. The staff were very attentive, friendly and helpful whilst remaining professional. I can now see much more clearly and I am looking forward to a brighter future. Thank you Spamedica.
Visited July 2024
SpaMedica Birmingham has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Kathleen smith - Posted on 13 June 2024
Brilliant staff made me feel very comfortable operation was a good experience won't be so scared at the other eye felt very comfortable with every member of staff I met and the surgeon talked me through what he was doing
Visited June 2024
SpaMedica Birmingham has not yet replied.
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Review titled Very efficient and professional
Rated 5 stars out of 5
by Ira Jackson - Posted on 26 June 2024
I have had cataract surgery on both eyes recently. The process at SpaMedica in Birmingham was very efficient and professional whilst being friendly. Booking appointments was very easy and fast. I was referred by my optician in March and have had the pre-op examination and two surgery appointments over the last 12 weeks.
Visited June 2024
Review titled SpaMedica Birmingham
Replied on 27 June 2024
Hi Ira, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Slow
Rated 4 stars out of 5
by Anonymous - Posted on 01 June 2024
We were told that they are two staff short Also that there was an issue with equipment Ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
Visited June 2024
SpaMedica Birmingham has not yet replied.
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Review titled Great staff & great service
Rated 5 stars out of 5
by H.K - Posted on 20 June 2024
I had cataract surgery a week ago and my experience here was nothing but good. The surgeon was reassuring and talking to me with each step the nurses were polite especially one nurse who held my hand throughout the procedure. Very pleased thank you for giving me the gift of vision !
Visited June 2024
Review titled SpaMedica Birmingham
Replied on 27 June 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Good service
Rated 4 stars out of 5
by H Klear - Posted on 07 August 2024
I had a complex cataract surgery in one eye back in June this year and my experience was very good I was nervous and I was reassured by staff also I have osteoarthritis and spinal conditions and I was made comfortable. Nurse was lovely and so was the surgeon thank you so much for the gift of clear vision to this team. However I had been called for surgery the other eye this was on 19th of July a completely different experience the nurses were not helpful and the surgeon was not very nice, I felt disappointed as I had a very uncomfortable time. The reception staff were very welcoming and was offered a hot drink as soon as I walked in also as I approached the building I was speaking to a nice man who met us and he also was there after surgery to take me to the car. This surgery was not the same as the first and none of the nurses were helpful to my needs on the table, once surgery was over I was expected to get up myself from a flat table with my spinal condition there was no cushion this time under my knees. When I did say to one if the nurses I have a back issue she said take your time and getting up was a struggle. After I got home I was in pain and suffered with pain for weeks in my left leg and back. I hope this review is listened too.
Visited June 2024
SpaMedica Birmingham has not yet replied.
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