SpaMedica Brighton
Ground Floor, Pavilion House, Kings Business Park, Reeds Lane, Sayers Common, East Sussex, BN6 9LSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Brighton.
Reviews
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Review titled Wonderful service
Rated 5 stars out of 5
by Lee Bryan - Posted on 09 November 2023
I had a cataract operation and had an excellent experience from start to finish. Wonderful staff from the front desks to the nurses to the surgeons. The explained everything clearly, put me at ease and ensured I had everything to manage my condition post op. Highly recommend this clinic and feel really confident for when I go back to have my other eye operated on.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Lee, thank you so much for your review of SpaMedica. It's great to hear that our team were able to put you at ease. We are so pleased to hear that you would recommend our service to others. Best wishes, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Anne Wise - Posted on 02 January 2024
I have recently had cataract surgery on both eyes and the treatment I received at this clinic was first class. All the staff were very kind and professional and I can honestly say it was a really good experience. The surgery was completely painless and the difference in my vision has been amazing. Colours are much brighter and I no longer need distance glasses. I would thoroughly recommend this clinic.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Anne, thank you so much for your review of SpaMedica. It's great to hear that you found our staff so kind and professional. We're happy that you would recommend our service to others. Warm regards, SpaMedica.
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Review titled Cataract Ops on NHS
Rated 5 stars out of 5
by Ken Bulteel - Posted on 07 November 2023
First eye done yesterday and all good. Excellent modern facilities, well resourced with really friendly and informative staff.
Visited November 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Ken, thank you so much for your review of SpaMedica. It's brilliant to hear that you found our staff so friendly and informative. Wishing you all the best for the future, the SpaMedica team.
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Review titled Great Practice!
Rated 5 stars out of 5
by Amanda Thomas - Posted on 09 November 2023
Very impressed with the excellent service that i received at SpaMedica. I was referred to them by my Optician, after a routine eye test showed that i had developed a fast growing Cataract in my left eye. SpaMedica contacted me by phone within 2 days of the referral, which was very prompt, and arranged a pre-op appointment for me. I had some more tests carried out at SpaMedica, and then a surgery date was confirmed at the end of my pre-op appointment. The surgery went well, and I was very impressed with the excellent care that i received from everyone at SpaMedica. All the Staff are amazing! The surgery has vastly improved the sight in my left eye, it is amazing! I am thrilled with the results! Thank You So Much SpaMedica
Visited October 2023
Review titled SpaMedica Brighton
Replied on 20 March 2024
Hello Amanda, thank you very much for your 5-star review of SpaMedica Brighton. It's nice to hear that you've had a positive experience with us. Wishing you all the best, the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Very attentive and helpful staff. Transport service is excellent. Very satisfied with the service as a whole and also the results of my cataract surgery.
Visited October 2023
Review titled SpaMedica Brighton
Replied on 20 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Brighton. It is great to hear that you found our staff so helpful and attentive. Wishing you all the best, the SpaMedica team.
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Review titled Beyond my expectations
Rated 5 stars out of 5
by Geoff Letts - Posted on 28 October 2023
I have had Cataract Surgery to both eyes recently. Assessment appointment was timely and impressed that the final surgery was less than a week later. All the staff were helpful and caring. It has really made a vast improvement to my vision. Colours are now quite vivid and long and middle distance are excellent. I was made aware that I would have to have new glasses for reading which is not a problem. I would recommend SpaMedica Brighton for Cataract Surgery and my Wife has already had an assessment. One last observation, parking can be challenging. Overall well done SpaMedica Brighton.
Visited October 2023
Review titled SpaMedica Brighton
Replied on 20 March 2024
Hello Geoff, thank you very much for your 5-star review of SpaMedica Brighton. It is so wonderful to hear that you found our staff so helpful and caring. It's brilliant to that you've had a positive experience with us. Warm regards, the SpaMedica team.
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Review titled Not quite so great second time around..
Rated 4 stars out of 5
by Philip - Posted on 09 October 2023
I almost aborted on my second eye visit. It was very disorganised and involved an interminable unexplained delay. It turned out that the ‘it’ system ‘went down’, apparently a not unusual Saturday occurrence. I felt unsure about the competence of some of the staff - all kindly but not so reassuring. I had planned to ensure I had the same surgeon as the first time (which I learned, I could have arranged). This expert was ‘cooler’ and had a less engaging manner and touch. However, I cannot fault the outcome.
Visited October 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Philip, thank you so much for your review of SpaMedica. We are very sorry to hear you have experienced some delays whilst in our clinic, unfortunately situations like these are out of our hands however we understand how they may make patients feel. We really appreciate your feedback and are happy to hear you are pleased with the results of your surgery. Best wishes, SpaMedica.
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Review titled Really great practice
Rated 5 stars out of 5
by Joan Collins - Posted on 28 October 2023
All staff very helpful, polite and kind. however the surgeon for my second op was not as engaging as the one on the first occasion, nevertheless both were efficient. I would like to point out that a major problem Spa Medica has is the efficiency of the post office in getting their patient's letters to them. I received my op notification three days after the op. ie on the 28th and the op was on the 25th. Perhaps a different method of advice be considered. also that in the beginning, only lower case letters are accepted in this review
Visited October 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello Joan, thank you very much for your review of SpaMedica. It is so wonderful to hear that you found our staff so helpful, polite and kind. It's excellent to hear that you found our service so efficient. Wishing you all the best for the future, the SpaMedica team.
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Review titled Fantastic service
Rated 5 stars out of 5
by T Wye - Posted on 30 October 2023
An assessment and two operations all completed efficiently by very friendly staff before any other provider could even carry out an assessment. First class service, i can not recommend and praise them enough. Thank you Spa Medica.
Visited October 2023
Review titled SpaMedica Brighton
Replied on 20 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Brighton. It is lovely to hear that you think so highly of our service and it's brilliant to hear that you would recommend us to others. Best wishes, SpaMedica.
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Review titled Professor Servuce
Rated 5 stars out of 5
by William brown - Posted on 22 October 2023
I’ve been treated for cataracts there since September 2022 I had issues with macular oedema in one eye which was resolved after medication and injections I had surgery in the other eye last week I have found the treatment and efforts of staff to be first class
Visited October 2023
Review titled SpaMedica Brighton
Replied on 05 June 2024
Hello William, thank you very much for your review of SpaMedica. It's wonderful to hear that you've had such a positive experience with our service. Wishing you all the best for the future, the SpaMedica team.
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